Adobe

1.1
1.1 from 178 Reviews and Ratings
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1.1

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5

178 Reviews

5 Star
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4 Star
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2 Star
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1 Star
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Waste of money!

They keep charging you money even if you canceled and then charge you a cancelation fee. Total BS.

1
Date of experience: Jul 07, 2025
Elias Kaniaris
Scam subscription practices

Scam subscription practices. I never even signed up for a free trial and they'???re trying to bill be $45 to cancel. Big time scam company.

1
Date of experience: Jun 29, 2025
Laura Owen
I didn't have access to all I paid for

I didn't have access to all I paid for in Adobe Pro. After spending hours trying to see what I was not doing incorrectly (it MUST have been me, because surely it wouldn't be Adobe, right?) I opened a chat and told the agent I wasn't able to use all the features for which I was Paying. He asked if I downloaded Adobe Pro. (I have the adobe app on my desktop, so why do I need to download again?) I downloaded the app as instructed and it was so large my computer didn't have memory resources to handle the install. I told the agent I just wanted to cancel because the program is unusable to me. He said if I did, I would have a $99 cancellation fee! Evidently this is buried somewhere in the agreement. I read reviews about adobe to see if there were issues and YES! LOTS OF COMPLAINTS just like mine. The FTC and DOJ have a pending lawsuit because of these issues.

1
Date of experience: Jun 20, 2025
Xmen
Do not contact the author on Stok

Do not contact the author on Stok, they will block your account for no reason. And they will not refund your money.

1
Date of experience: Jun 16, 2025
Can't wait until AI clones this software and makes it dirt cheap

The software is fine and has always been fine. My review is about customer experience. Adding an extra user license takes seconds. Easiest thing in the world. Removing a license is a pain in the ass and they purposefully make you jump through hoops to get it done. There's early cancellation fees if you want to remove a license before 'contract expiry' and free cancellation is only possible within a termination window. I get that you want to maximize company revenue but Adobe has done so, consistently, at the expense of giving customers a product/service they actually enjoy using. We have a flexible team and we may need more licenses for a product occasionally for a short time. Unless you want to get stuck paying for these licenses for a year or more, even if nobody is using them, do not use Adobe. Adobe's disregard of user experience makes sure that at the earliest possibility I will switch to comparable software with a better pricing and more license/user flexibility. This way of doing business is not the future.

1
Date of experience: Jun 09, 2025
If you can use someone else's subscription, do it.

I can cancel Netflix for free and use it sparingly. This I needed for school for a couple months, but when I went to cancel it I was charged $50. I DO NOT RECOMMEND. Back to "the good old days" of charging fees for canceling a subscription I only needed for a couple months. If you're not going to use it for the entire contracted time, don't sign up. Borrow someone else's. This is why we HATE CONTRACTS, school is only for 8-9 months, but you're charging us for the whole year? End up getting access to the (insert job I get hired for) subscription so why do I need to pay for time I'm not using it for? Let alone be charged an outrageous fee for cancelling it early? Never again.

1
Date of experience: Jun 28, 2025
Dark patterns

Overpriced, sneaky fees and active user of all the dark patterns there are on the books

1
Date of experience: Jun 01, 2025
absolute scam

absolute scam. I started with a free trial .They charged me without notifying me the trial had ended. I don't even use it because it's rubbish. Trying to cancel the plan is horrendous work - and now they want to charge me 80'? ? for cancelling. Shame on them.

1
Date of experience: May 31, 2025
Max Earnshaw
Horrible criminal company

Horrible criminal company

1
Date of experience: May 29, 2025
Vile

Should have read the crazy amount of bad reviews.... Been stuck paying for something I don't use for 2 years now... Try and cancel and they charge you a huge fee to cancel. Scamming Pieces of sh

1
Date of experience: Jun 05, 2025

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