Effective Date: June 11, 2025

This General Data Protection Regulation ("GDPR") Policy ("Policy") outlines how Check Review("we," "us," or "our") collects, processes, stores, and protects personal data in compliance with the European Union’s General Data Protection Regulation (Regulation (EU) 2016/679). This Policy applies to all individuals and businesses located in the European Economic Area ("EEA") whose personal data we process, including users, business representatives, and visitors to our platform. By using our services, you consent to the practices described in this Policy.

Check Review is the data controller responsible for your personal data. For inquiries regarding this Policy or your personal data, please contact us at:
Email: [email protected]
Address: CheckReview.net, 123 Business Plaza, Suite 456, Wilmington, DE 19801, USA
Website: https://www.checkreview.net

We may collect and process the following types of personal data:
- Business Registration Data: For businesses registering or claiming a listing, we collect information such as business name, contact name, email address, phone number, business address, and website URL.
- User Account Data: For individuals creating accounts (e.g., to post reviews), we collect usernames, email addresses, and hashed passwords.
- Review and Interaction Data: Data provided when submitting reviews, ratings, or responses, including usernames, review content, and timestamps.
- Verification Data: Documents submitted to verify business ownership, such as utility bills or business licenses, which may contain personal information.
- Technical Data: Automatically collected data, including IP addresses, browser types, device information, and cookies or similar tracking technologies.
- Payment Data: For businesses purchasing premium services, we collect payment information (e.g., credit card details) through secure third-party processors. We do not store full payment details on our servers.
- Communication Data: Information provided when contacting us, such as emails, support tickets, or phone call records.

We process personal data under the following legal bases as per GDPR:
- Contractual Necessity (Article 6(1)(b)): To fulfill our obligations under our Terms & Conditions, such as providing access to business listings, managing accounts, or processing payments for premium services.
- Consent (Article 6(1)(a)): When you voluntarily provide data, such as submitting reviews or opting into marketing communications.
- Legitimate Interests (Article 6(1)(f)): For purposes such as improving our platform, preventing fraud, ensuring security, or analyzing usage patterns, provided these interests do not override your rights.
- Legal Obligation (Article 6(1)(c)): To comply with applicable laws, such as responding to regulatory requests or maintaining records for tax purposes.

We process personal data for the following purposes:
- To create, manage, and verify business and user accounts.
- To enable businesses to claim listings and manage their profiles.
- To facilitate the posting and management of user reviews and business responses.
- To process payments for advertising or premium services.
- To provide customer support and respond to inquiries.
- To improve our platform’s functionality, user experience, and services.
- To detect, prevent, and address fraud, abuse, or security incidents.
- To send marketing communications (with your consent) about our services or promotions.
- To comply with legal and regulatory requirements.

- Third-Party Service Providers: We may share personal data with trusted third parties who provide services such as payment processing, cloud storage, analytics, or customer support. These providers are contractually obligated to protect your data and comply with GDPR.
- Business Partners: For businesses using premium services, we may share limited data (e.g., business name, contact details) with advertising partners to facilitate sponsored listings.
- Legal Requirements: We may disclose personal data to law enforcement, regulatory authorities, or courts if required by law or to protect our legal rights.
- International Transfers: As Check Review is based in the United States, your data may be transferred outside the EEA. We ensure such transfers comply with GDPR through Standard Contractual Clauses or other approved mechanisms to safeguard your data.

- We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law.
- Business and user account data is retained while the account is active and for up to one year after account deletion, unless otherwise required by law.
- Review data is retained indefinitely to maintain the integrity of our platform, unless you request deletion and we determine it complies with our policies.
- Payment data is retained only for the duration of the transaction, except for records required for tax or accounting purposes.
- Technical data (e.g., logs, cookies) is retained for up to six months, unless needed for security or legal purposes.
- Upon request, we will delete your personal data unless we are legally obligated to retain it or it is necessary for legitimate business purposes.

Under GDPR, you have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request corrections to inaccurate or incomplete data.
- Right to Erasure: Request deletion of your data, subject to legal and operational limitations.
- Right to Restriction: Request that we limit the processing of your data in certain circumstances.
- Right to Data Portability: Request your data in a structured, commonly used, and machine-readable format.
- Right to Object: Object to processing based on legitimate interests or for direct marketing.
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent, without affecting prior processing.
- Right to Complain: Lodge a complaint with a supervisory authority in your EEA country if you believe we have violated GDPR.
To exercise these rights, contact us at [email protected]. We will respond within 30 days, though complex requests may take up to 90 days.

- We use cookies and similar technologies to enhance user experience, analyze usage, and deliver personalized content.
- Essential Cookies: Necessary for platform functionality, such as maintaining login sessions.
- Analytics Cookies: Collect anonymized data to improve our services.
- Marketing Cookies: Used to deliver targeted advertisements, with your consent.
- You can manage cookie preferences through our cookie consent tool or your browser settings. Disabling cookies may limit certain platform features.
- For details, see our Cookie Policy at https://www.checkreview.net/cookie-policy.

- We implement appropriate technical and organizational measures to protect your personal data, including encryption, access controls, and regular security audits.
- Despite our efforts, no system is completely secure. In the event of a data breach, we will notify affected individuals and relevant authorities within 72 hours, as required by GDPR.
- You are responsible for maintaining the confidentiality of your account credentials and reporting any unauthorized access promptly.

- Our platform is not intended for individuals under 16 years of age. We do not knowingly collect personal data from children under 16 without verifiable parental consent.
- If we become aware that we have collected such data, we will delete it unless legally required to retain it. Contact us if you believe we have collected a child’s data.

- We may update this Policy to reflect changes in our practices or legal requirements. Updates will be posted on our website with the revised effective date.
- Continued use of our platform after changes constitutes acceptance of the updated Policy.
- We encourage you to review this Policy periodically to stay informed.

For questions, concerns, or to exercise your GDPR rights, please contact our Data Protection Officer at:
Email: [email protected]
Phone: +1 (800) 555-1234 (Available Monday–Friday, 9 AM–5 PM EST)
Mailing Address: Check Review, 4129 W Kennedy Blvd, Tampa, FL 33609, United States