Effective Date: June 11, 2025
This Privacy Policy ("Policy") explains how CheckReview.net ("we," "us," or "our") collects, uses, shares, and protects your personal information when you access or use our website, mobile applications, and related services (collectively, the "Platform"). This Policy applies to all users, including individuals posting reviews, business representatives managing listings, and visitors to the Platform. By using the Platform, you agree to the practices described in this Policy. If you do not agree, please do not use the Platform.
1. Information We Collect
We collect the following types of information:
- Personal Information You Provide:
- Account Information: When you create an account, we collect your username, email address, and hashed password.
- Business Information: For business listings or claims, we collect business name, contact name, email address, phone number, business address, website URL, and verification documents (e.g., utility bills, business licenses).
- Reviews and Communications: Content you submit, such as reviews, ratings, responses, or support inquiries, including your username and any personal details you include.
- Payment Information: For premium services, we collect payment details (e.g., credit card information) through secure third-party processors. We do not store full payment details.
- Automatically Collected Information:
- Technical Data: IP address, browser type, device information, operating system, and usage data (e.g., pages visited, time spent on the Platform).
- Cookies and Tracking: We use cookies and similar technologies to enhance functionality, analyze usage, and deliver personalized content. See Section 7 for details.
- Information from Third Parties: We may receive information from third-party partners, such as analytics providers or advertising networks, to improve our services or deliver targeted ads.
2. How We Use Your Information
We use your information for the following purposes:
- To create and manage user and business accounts.
- To enable businesses to claim and manage listings and respond to reviews.
- To process and display reviews, ratings, and other user-generated content.
- To process payments for premium services, such as sponsored listings.
- To provide customer support and respond to your inquiries.
- To improve the Platform’s functionality, performance, and user experience.
- To detect, prevent, and address fraud, abuse, or security issues.
- To send marketing communications (with your consent), such as newsletters or promotional offers.
- To comply with legal obligations, such as tax reporting or responding to regulatory requests.
- To analyze usage trends and personalize content or advertisements.
3. How We Share Your Information
We may share your information as follows:
- With Service Providers: We share data with trusted third parties who provide services like payment processing, cloud storage, analytics, or customer support. These providers are contractually obligated to protect your information.
- With Business Partners: For businesses using premium services, we may share limited data (e.g., business name, contact details) with advertising partners to facilitate sponsored listings or promotions.
- For Legal Purposes: We may disclose information to law enforcement, courts, or regulators if required by law or to protect our legal rights, safety, or property.
- In Business Transfers: If CheckReview.net is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, with appropriate safeguards.
- Publicly on the Platform: Reviews, ratings, and business responses are publicly visible. Do not include personal information in public content unless you intend it to be shared.
We do not sell your personal information to third parties for marketing purposes.
4. International Data Transfers
- CheckReview.net is based in the United States, and your information may be processed or stored outside your country, including in jurisdictions with different data protection laws.
- For users in the European Economic Area (EEA), we ensure international transfers comply with GDPR through Standard Contractual Clauses or other approved mechanisms.
- By using the Platform, you consent to the transfer of your information to the United States and other countries where we or our service providers operate.
5. Data Retention
- We retain personal information only as long as necessary for the purposes outlined in this Policy or as required by law.
- Account and business data is retained while your account is active and for up to one year after deletion, unless legally required otherwise.
- Reviews and public content are retained indefinitely to maintain Platform integrity, unless you request deletion and it complies with our policies.
- Payment records are retained for the duration of the transaction and as required for tax or accounting purposes.
- Technical data (e.g., logs, cookies) is retained for up to six months, unless needed for security or legal purposes.
- To request deletion of your data, contact us at
[email protected].
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
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Access: Request a copy of the information we hold about you.
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Correction: Request updates to inaccurate or incomplete information.
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Deletion: Request deletion of your information, subject to legal or operational limitations.
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Restriction: Request that we limit the use of your information in certain cases.
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Portability: Request your information in a structured, machine-readable format.
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Objection: Object to the use of your information for certain purposes, such as marketing.
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Withdraw Consent: Withdraw consent for processing where applicable, without affecting prior processing.
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Complaint: File a complaint with your local data protection authority if you believe we have violated applicable laws.
For EEA residents, see our GDPR Policy (
https://www.checkreview.net/gdpr-policy) for additional details. To exercise your rights, contact us at
[email protected]. We will respond within 30 days, though complex requests may take up to 90 days.
You can also:
- Opt out of marketing emails by clicking the "unsubscribe" link in our communications.
- Manage cookie preferences through our cookie consent tool or browser settings.
7. Cookies and Tracking Technologies
- We use cookies and similar technologies to improve functionality, analyze usage, and deliver personalized content or ads.
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Types of Cookies:
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Essential: Required for Platform operation, such as maintaining login sessions.
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Analytics: Collect anonymized data to understand usage patterns.
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Marketing: Deliver targeted ads, with your consent.
- You can control cookies through our cookie consent tool or by adjusting your browser settings. Disabling cookies may affect Platform functionality.
- For more details, see our Cookie Policy at
https://www.checkreview.net/cookie-policy.
8. Data Security
- We use industry-standard measures, such as encryption, access controls, and regular security audits, to protect your information.
- Despite our efforts, no system is fully secure. In the event of a data breach, we will notify affected users and authorities as required by law (e.g., within 72 hours for GDPR compliance).
- You are responsible for keeping your account credentials confidential and reporting any unauthorized access to
[email protected].
9. Children’s Privacy
- The Platform is not intended for children under 16. We do not knowingly collect personal information from children under 16 without verifiable parental consent.
- If we discover we have collected such information, we will delete it unless legally required to retain it. Contact us at
[email protected] if you believe we have collected a child’s information.
10. Third-Party Links
- The Platform may contain links to third-party websites or services, such as business websites or payment processors. We are not responsible for the privacy practices or content of these third parties.
- We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Policy
- We may update this Policy to reflect changes in our practices, technology, or legal requirements. Updates will be posted on the Platform with the revised effective date.
- Continued use of the Platform after changes constitutes your acceptance of the updated Policy.
- We encourage you to review this Policy periodically to stay informed.
12. Contact Information
For questions, concerns, or to exercise your privacy rights, please contact our Privacy Officer at:
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Email: [email protected]
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Phone: +1 (890) 595-5437 (Monday–Friday, 9 AM–5 PM EST)
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Address: CheckReview.net, 123 Business Plaza, Suite 456, Wilmington, DE 19801, USA
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Website: https://www.checkreview.net