Review of Adobe
The software is fine and has always been fine. My review is about customer experience. Adding an extra user license takes seconds. Easiest thing in the world. Removing a license is a pain in the ass and they purposefully make you jump through hoops to get it done. There's early cancellation fees if you want to remove a license before 'contract expiry' and free cancellation is only possible within a termination window. I get that you want to maximize company revenue but Adobe has done so, consistently, at the expense of giving customers a product/service they actually enjoy using. We have a flexible team and we may need more licenses for a product occasionally for a short time. Unless you want to get stuck paying for these licenses for a year or more, even if nobody is using them, do not use Adobe. Adobe's disregard of user experience makes sure that at the earliest possibility I will switch to comparable software with a better pricing and more license/user flexibility. This way of doing business is not the future.
Review of Coinward
