The software is fine and has always been fine. My review is about customer experience. Adding an extra user license takes seconds. Easiest thing in the world. Removing a license is a pain in the ass and they purposefully make you jump through hoops to get it done. There's early cancellation fees if you want to remove a license before 'contract expiry' and free cancellation is only possible within a termination window. I get that you want to maximize company revenue but Adobe has done so, consistently, at the expense of giving customers a product/service they actually enjoy using. We have a flexible team and we may need more licenses for a product occasionally for a short time. Unless you want to get stuck paying for these licenses for a year or more, even if nobody is using them, do not use Adobe. Adobe's disregard of user experience makes sure that at the earliest possibility I will switch to comparable software with a better pricing and more license/user flexibility. This way of doing business is not the future.
