Review Time
First review of any product I've ever left. I needed to update a PDF and signed up for the trial to see if the service was what i was looking for. I CANCELED my trial after an hour or so. I have recently been notified by my bank that i am now paying for an annual membership that bills me monthly and if I cancel, I have to pay $69 dollar early cancellation fee. It's complete theft and an awful way to run a company. I will find and use any other competitor and will never using Adobe again even if its better product that whatever else is out there.
Was forced to use Adobe Acrobat to open a PDF. I started a 7 day free trial after which I forgot to unsubscribe. This is definitely my own mistake and that is how it is. The thing which is super frustrating is that they charge a massive fee for unsubscribing now. So either I pay a full year of the service or I pay for approximately half a year of the service in fees and then not being able to use it. I feel so screwed over. If it is possible to use any other company I would highly recommend it.
Unauthorized High Risk Hard Inquiry on my Credit Report! I am not now nor have I ever been a paid customer of Adobe. I have not participated in their "FREE" trials (I don't believe in "trials") and there is nothing "free" on the Internet anyway. Called the company to determine if anyone had, in fact, applied for or was granted an Adobe license for product and (spoke to two different agents) and I'm not in their database.The call was on a recorded line (as usual nowadays) so if anything develops I've made a permanent record of today's date/time and reason for my contact. In this day and age it's wise to keep an eye on everything. I must say I'm relieved they have no record of me as a client and no record of billing a credit card in my name!
Long time video editor and motion graphics designer here. I just cannot understand why Adobe seem to be doing their very best to make their apps as bad as possible on an overly fast release cycle. Everything is broken, bugs are never fixed, desperately needed features not implemented. Even on just the most basic level, they completely fail to deliver. The After Effects team in particular should be ashamed.
Out of control productAnd I mean that from a technical stand point. They have siphoned off each function so discreetly it's hard to tell what I even have access to, and I am constantly stuck in an infinite loop of things I want to do, which are presented in the tool bar, but which I am prevented from doing with a "insufficient privileges" error message. I truly hate, loathe, and despise Adobe, which is sad, because I used to think they had great products.
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