Review Time
Adobe has mastered sucking you in to a pit of quicksand called a "subscription'! They make it virtually impossible to cancel. PLEASE READ CAREFULLY adobe FINE PRINT. The will suck you in then you are in debt to them. Try ALL the other products before you fall for the lure of their "SUBSCRIPTIONS"! The only difference between adobe and its competitor's is the competition is not apart of the greed, they just produce a good honest product!!
The customer support in the UK is unacceptable, with management, including UK MD Suzanne Steele and Customer Experience Manager (Louise Watkins), ignoring numerous complaints. The offshore support is terrible, and the company seems indifferent to their customers' needs. Avoid buying from this company due to poor product support. It's shameful and will eventually cost their bottom line!.
Adobe are the biggest scammers ever. Do NOT sign up for a subscription I am telling you now. I thought I had canceled my subscription two months ago. Only for me to be getting charged last month and today. I called them asking why I was being charged if I had canceled my subscription two months ago. I wanted my money back. I even have the email as proof it was canceled. They said that I had only canceled the AI version?? I was so confused, the adobe cancellation screen said I only had one service. I am enraged. And on top of that they charge you a large fee for cancellation. Mine is $90. Don't even try signing up for a free trial you will get scammed.
'get free trial to access """PREMIUM""" features" premium in terms of deleting a page from a pdf file, other reviews said they cant cancel the free trial, pain in the butt to work with, honestly, id rather get a cracked version containing malware and spyware than give them my info, ironically seems like a safer approach.
There'???s a persistent bug that keeps prompting users to reset their Adobe passwords, and it'???s been ongoing for months. I find this extremely unprofessional'???especially considering how expensive the service is.I just called the helpdesk and encountered the usual passive-aggressive and unhelpful attitude. The representative tried to shift the blame onto my account, despite the fact that agents are fully aware this is a known, unresolved bug. To buy time, she attempted to transfer me to a so-called '???special department,'?? which felt even more insulting.Adobe'???given how much you charge your customers, just fix the bug. Enough is enough.
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