Adobe

1.1
1.1 from 178 Reviews and Ratings
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Marilu Erbetta
Unsolved bug

There'???s a persistent bug that keeps prompting users to reset their Adobe passwords, and it'???s been ongoing for months. I find this extremely unprofessional'???especially considering how expensive the service is.I just called the helpdesk and encountered the usual passive-aggressive and unhelpful attitude. The representative tried to shift the blame onto my account, despite the fact that agents are fully aware this is a known, unresolved bug. To buy time, she attempted to transfer me to a so-called '???special department,'?? which felt even more insulting.Adobe'???given how much you charge your customers, just fix the bug. Enough is enough.

1
Date of experience: Sep 16, 2024

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