Review Time
Never Get The Free Trial, if you forget to cancel they will sign you up for a mandatory YEAR or service paid at $20 a month which is ridiculously overpriced for the small amount of features it provides. If you cancel before the year is up ($240) you MUST PAY a $60 FEE. Free trials are often predatory but this is next level stuff. I will avoid them whenever possible in the future.
Wanted to cancel my subscription online It was automatically charging me '? ?75 I then called and ask to cancel and same they told me I should pay 50% of my remaining subscription fee. I refused and said I was going to block their payment on my card and asked to speak to manager.In the end I didn'???t pay the cancellation fees. Try to do the same if it happens to you.
If I could, I would give Adobe 0 stars. I have lost over $500 because of this horrible company. I keep canceling my subscriptions, but they keep reactivating and charging me. I have not received any invoices from them, and then suddenly I get an invoice showing I'???ve been charged for months. Horrible company. Make sure to ALWAYS PIRATE ADOBE '??? do not give them your money.
Extremely deceptive business practices. I was charged for Adobe Stock, a useless service I did not sign up for, after my free trial for Adobe Audition ended. I guess they thought they could just sneak it in and I wouldn't notice? Hateful, hateful company. Tragically I don't have the option to avoid it, but you should if you can. At least they processed my refund without protest -- perhaps a sign they do this a little too often?
Read this if you don't want to pay the cancellation fee! I got around it. Like many people here, I fell into the 'annual subscription, but monthly payment making it look like a monthly subscription' trap. I wanted to cancel and had to pay 100 euro extra while having just a 20/month subscription. I went to the Adobe website and asked the AI assistant (bottom right) to have me talk to a real person, which happened. After explaining repeatedly that due to personal circumstances I simply couldn't pay the subscription anymore, let alone the fee, they waived it. I know the FTC is on top of them for this practice, and some EU watchdog probably as well, and I guess they are afraid of some class action lawsuit. Which they deserve, but this was easier. Bad and expensive product, worse and more expensive practices. They lost another customer forever.
Claim your business profile now and gain access to all features and respond to customer reviews.
