Review Time
I am absolutely outraged by the way Payoneer has handled my account and my money. Over two months ago, Payoneer blocked access to my available balance without any notice, explanation, or prior communication. I was not even notified by email or inside my account. I only found out by logging in and seeing that my balance was suddenly unavailable.Since then, I have contacted Payoneer eight times. Every time, I receive the same generic, scripted response: “Your case is being reviewed. We will get back to you shortly.” But no one ever gets back to me. No follow-up. No updates. No resolution. Nothing.I have submitted all required documents, followed all instructions, and waited patiently – but this is beyond acceptable. Payoneer is holding my funds hostage, and they are completely ignoring my formal complaints.This situation is not only unprofessional – it’s unethical. Payoneer is dealing with real people’s money and real lives. Blocking access to someone’s funds for months without explanation is a disgrace, and could seriously harm people’s livelihoods.I’m now taking steps to report this to relevant financial authorities, and I will make sure to share my experience everywhere I can so others are warned. If you’re thinking of using Payoneer: don’t. Their support is unreliable, and they clearly don’t care about their users once they have your money.
Absolutely pathetic service, i am not able to receive the 2FA verification code via SMS, and have been contacting the support for the past 10 days, but they don't seem to care. I can't login, i can't access my funds, i can't pay my bills. And people at payoneer don't seem to care at all.
I used Payoneer to pay. The only thing i used to do is, send money from my business account to payoneer. Then pay to supplier. Payoneer asked me how I got funds. I showed them my store from Onbuy market place and that it is legit. My company is trading since December 2021. And they closed my account for supposedly breaking TOS.I am now looking to expand my business and sell in USA. Unfortunately, Walmart USA only oay through payoneer. Since my account is deactivated, I am unable to do that. This is going to cause me great financial loss.When you create a ticket you only get an automated response. No one from the account manager team is looking to work with you and fix the issue. If your documents are not what they want, they will close your account without an explanationCustomer ID:38424653I would avoid it all cost.
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