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I had to reset my password account and somehow after that I can log in from my computer but NOT my phone. NO SUPPORT AT ALL PROVIDED - AVOID AT ALL COSTS!!! I can't even withdraw any funds as it asks me to confirm from my phone .... You're just gambling with any money you put on this platform - THERE IS NO SUPPORT to resolve this
Dear Payoneer Support Team,I hope this message finds you well. I am writing to kindly request assistance in setting up a Global Bank Account in Pakistan under my Payoneer account.As a freelancer/business owner receiving payments from clients in Pakistan, I would like to provide them with a convenient local banking option to transfer funds directly to my Payoneer account. This would streamline transactions, reduce transfer fees, and improve payment processing times for my customers.Could you please confirm:Whether Payoneer offers Global Bank Account services in Pakistan?If available, the steps required to activate this feature on my account?Any eligibility criteria, documentation, or fees associated with this service?I appreciate your guidance on this matter and look forward to your response. Thank you for your time and support in helping me manage my international transactions more efficiently.
Worst Customer Care Services. I have been trying to verify my account but it's been more than 10 days and no decent and genuine reply from Payoneer. Please resolve my issue, I am a freelancer and this account is more than just a financial tool; it’s a lifeline. It connects me to clients, enables me to support myself and my family, and gives me the chance to grow my career independently. This setback has caused a lot of stress and uncertainty for me, and I kindly ask for your understanding and support in resolving the issue.________Reference Number250602-000000Just look at the way they are replying:Dear Muhammad Asif,Thank you for contacting Payoneer Customer Care. My name is Cristal and I’ll be happy to assist you. We understand you have questions regarding the recent closure of your Payoneer account. I would like to take this opportunity to explain what has occurred.At Payoneer, we regularly review customer activity in order to keep our payment platform safe for everyone. In a recent review of your account, we noticed that some of your activity has gone against our Terms and Conditions.However, we want to make sure you are fully informed about our services. Reviewing the T&C and Prohibited transactions will let you know which line of business we do not accept. We hope this helps you understand us better. As a regulated financial services business, we are required to stop offering our services in these circumstances.We advise that you do not send any additional payments to your account, as they will be declined. We apologize that currently we are not able to provide you with a solution, and we recommend that you contact mass Payout Company> for further advice.Please feel free to contact us if you require further assistance. Please look out for a separate email we sent you containing a short survey. We'd appreciate your feedback on the support our representative provided!Please note after 5 days, this ticket will be closed, and any further inquiries will need to be initiated through our Support Center.Edit:- REPLY: I have NOT done any activity yet, except for submitting documents and waiting for them to get verified.
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