Payoneer

2.6
2.6 from 388 Reviews and Ratings
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Title: Payoneer has blocked my funds for over 2 months – no answers, no resolution

I am absolutely outraged by the way Payoneer has handled my account and my money. Over two months ago, Payoneer blocked access to my available balance without any notice, explanation, or prior communication. I was not even notified by email or inside my account. I only found out by logging in and seeing that my balance was suddenly unavailable.Since then, I have contacted Payoneer eight times. Every time, I receive the same generic, scripted response: “Your case is being reviewed. We will get back to you shortly.” But no one ever gets back to me. No follow-up. No updates. No resolution. Nothing.I have submitted all required documents, followed all instructions, and waited patiently – but this is beyond acceptable. Payoneer is holding my funds hostage, and they are completely ignoring my formal complaints.This situation is not only unprofessional – it’s unethical. Payoneer is dealing with real people’s money and real lives. Blocking access to someone’s funds for months without explanation is a disgrace, and could seriously harm people’s livelihoods.I’m now taking steps to report this to relevant financial authorities, and I will make sure to share my experience everywhere I can so others are warned. If you’re thinking of using Payoneer: don’t. Their support is unreliable, and they clearly don’t care about their users once they have your money.

1
Date of experience: Jun 01, 2024

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