Name: Adobe
Rating: 1.1

Howard Davies

The most unintuitive UX I have ever

The most unintuitive UX I have ever experienced, worse than microsoft office 365. I'm the admin for our company's account and we pay for a Acrobat Pro license for me to use, I literally cannot use it due to some weird navigation problems, lack of clarity between accounts, and extremely confusing navigation paths. I wish i could provide more specifics but its all just so confusing and useless!

Date of experience: May 15, 2024

Laurence Freeman

1 year ago

Illastruator is awfully slow

Illastruator is awfully slow, it's the worst part of my day. Surely there is a replacement to this.

Date of experience: May 15, 2024

Patrik Bilik

1 year ago

BEWARE BEFORE SUBSCRIBING

BEWARE BEFORE SUBSCRIBING. Adobe has scam subscribing schemes. When tried to cancel my subscription after years of subscribing to their products and after a pretty significant price change they still gave me cancellation fee more than 100'?? ?. So you don'???t agree with price change? Pay up. Try contacting support? We have an AI assistant that will not help you at all. And they tell you via email that the price is changing, but send you 5 other mail as well so they hide the information.

Date of experience: May 13, 2024

Martin Denyer

1 year ago

Went to go use the Acrobat

Went to go use the Acrobat customisation wizard.website only provides exe installer for Reader.1 star

Date of experience: May 30, 2024

Khaled Fathy

1 year ago

I reported a billing issue multiple times '??? no solution

Extremely disappointed with Adobe.I reported a billing issue multiple times '??? no solution till now.They keep closing chats, making fake promises, and worst of all:There'???s no official email to escalate complaints!This is not just bad service '??? it'???s blatant disrespect.Never trusting Adobe again.#AdobeFail #CustomerDisrespect #NoEscalationPath #WorstSupportEver

Date of experience: May 04, 2024

harry

1 year ago

Scam company

Scam company, leave small print rules to their subscriptions to get you caught in a commitment. Not the best way to conduct business, especially for design software. Do not buy.

Date of experience: May 01, 2024

Nora O Leary

1 year ago

Scams . Rip off Merchants . Money grabbers

I have been with adobe a while and always thought they were fair to deal with until my last subscription . I took the 7 day free trial . I got no reminder email or anything to cancel. I can't contact them , I cant find an email. Its impossible to get in contact with them . I really wont use them again after this experience. so upset about this experience

Date of experience: May 08, 2024

jo

1 year ago

awful user experience

awful user experience. I pay $190 per year and can't sign a simple pdf in Adobe cloud. sent to the desktop version which the provided an error message to login. won't be renewing.

Date of experience: May 10, 2024

Irish Guest

1 year ago

Cancellation fees should be illegal for

Cancellation fees should be illegal for digital software, this company is pure greed incarnate

Date of experience: May 05, 2024

charlie

1 year ago

Pay your subscription via PayPal

I cancelled Adobe and was charged a leaving fee, despite their product not being up to scratch. Advice to anyone out there - if you are going to subscribe, do it through PayPal. They immediately refunded me, because Adobe are definitely in the wrong with their shady subscription fees. Always thought they had a good rep as a service - can't get over these negative reviews! Find another product, they're rubbish and will charge you for the privilege of leaving