Halfords

2.4
2.4 from 321 Reviews and Ratings
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Average Rating

2.4

/
5

321 Reviews

5 Star
33%
4 Star
2%
3 Star
1%
2 Star
4%
1 Star
60%

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Review Time

I went it to my local store Crawley, Great staff(Jaydan)

I went it to my local store, Crawley West Sussex The Member of staff was young, but could not be any more helpful if he triedI had one problem which turned in to two problems and he fix both I do not normal do reviews, but Jaydan was outstanding and credit when its due Thank you Jaydan, Keep up the good work

5
Date of experience: Mar 04, 2024
Halfords Thornliebank New tyre replaced very quickly

Phoned up Saturday lunchtime and they couldn't have been more helpful. Booked me in and told me to come round within the hour. Replaced my tyre very quickly. Matthew & Paul were absolutely brilliant. Highly recommend them.

5
Date of experience: Mar 02, 2024
Again excellent service from the.

Again excellent service from the paisley store . Given good advice on my purchase. Excellent customer service every time I shop at this store.

5
Date of experience: Mar 23, 2024
Halfords in Blanchardstown

Went to Halfords in Blanchardstown today to get two bulbs replaced. I had the absolute pleasure of dealing with Se'?n. Extremely friendly, polite and professional. He has a fantastic work ethic and is an asset to the store. Thanks again.

5
Date of experience: Mar 03, 2024
Well I have just had fantastic service.

Well I have just had fantastic service from Halfords at water lane Leeds.Went in to see if they could sort my car wipers out on my Mercedes, after I was quoted ?65 from Quick fit ( not that quick as they would have needed to order them) they got the right wipers for me and fitted them all with in 10mins and half the price.and work well. Ready for winter now.good job done,thanks sorry I didnt get the guys names.

5
Date of experience: Feb 28, 2024
A shout out to Mohammed in Halford's.

A shout out to Mohammed in Halford's Epsom branch. Mohammed helped me with a series of purchases and returns, and remembered my name from one visit to the next. Mohammed made a real difference to my retail experience and is a true ambassador for Halfords. Thank you, Mohammed. I appreciate your help. Richard.

5
Date of experience: Mar 18, 2024
Gregory Magee
Saved my holiday

I was on a cycling holiday and I had a puncture and visited the store in Peterborough. The store staff were all helpful and the bike engineer William replaced tyre and inner tube straight away. He was helpful professional and friendly. If I had not been able to get a new tyre my holiday would have had to be cut short. I highly recommend the service I had at your store. When I come to replace my bike I’ll definitely look at one from Halfords.

5
Date of experience: Feb 24, 2024
reselling a faulty unit

Bought a ?300 Sat Nav collected at store in the Hull DepotGot it home and no satellite receptionShould have realised something was wrong when the seal sticker was missing and someone had already entered vehicle dimensionsThis unit had obviously already been returned as faulty and Halfords were selling it on againScammers

1
Date of experience: Mar 03, 2024
Trying to speak to any one either by.

Trying to speak to any one either by chat or any email (No emails now work)I ordered an item online 2 to 3 days delivery another page says 5 to 5 working days.Ordered on the 19 Aug 2025 nothing now 27 Aug 2025 plenty of time, the order is still "Getting ready to deliver " . Will try tomorrow on speak to an expert?......Eventually delivered 28 Aug 2025 - filling in surveys and Trustpilot seems to have had some effect...

1
Date of experience: Mar 09, 2024
Don’t go there they lie

I booked an MOT for a Tesla model Y 2 months in advance. When I arrived at the garage they said they could not carry out the MOT as the model Y is too wide. Yet the could do the model 3. I have checked with Tesla and they share the exact floor plan. So typical Halfords have lied. I shall never go there or to a store again.

1
Date of experience: Mar 08, 2024

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Business Details

  • We are the UK's leading provider of cycling, motoring services, vehicle servicing and repairs. Visit in-store, at our autocentres or shop online.

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