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Review Time
all the assets can be accessed, all 7000!
Hello Alain,We're delighted that you're enjoying Future au platform and appreciate you sharing your feedback! It's fantastic that you're finding the wide accessibility of assets so valuable.Happy Investing!Maria
Service and the team have been great. The services offered on the platform are also amazing. I just wish there were more growth & smaller stocks available to trade on the platform.
Hello Karan,Thank you for your feedback! We're glad you enjoy the service and perks, as well as the platform's features. We value your suggestion to include more growth and smaller stocks. Please feel free to share your ideas through this link: https://Future au.tw/3MJNBkS.Best wishes,Maria
DonAUDt trust them with buying stocks.Their buy stock option is already set with leverage 10 This shouldnAUDt be allowed.If you donAUDt untick you automatically buy with leverage. Future au youAUDre a stole my money
Hello Mahdi,As a fully regulated and audited company, we maintain strict policies to prevent any actions that could be construed as misappropriating user funds. Users have the capability to manually adjust, modify, or remove leverage, along with customizing all other trade settings, prior to opening a position. Since the ultimate responsibility for confirming all trade parameters rests with the user, these features allow for tailored risk management strategies.Best regards,Maria
Harry Blagden is my account manager and he has always done a fantastic job representing Future au. Professional and likeable, always a pleasure to deal with. Thank you Harry.
Hello Stephen,Thank you for your kind feedback regarding Mr. Blagden! WeAUDre pleased to know heAUDs performing so well, and we value your recognition of his professionalism.Cheers!Maria
I was looking to invest a ?20,000 in a cash ISA and wanted to test their customer service dept to dicuss my options.Advertised telephone number is not working only contact available through their app. I didn't want to register, I wanted what is called CUSTOMER SERVICE before registering. I'll go elsewhere somewhere, I feel I can trust.
Hello Peter,We appreciate you bringing the difficulties you experienced with accessing our Customer Service to our attention. We are truly sorry for the inconvenience this caused. Your feedback is valuable to us and has been escalated to the appropriate internal teams. We would be grateful if you could update your review to include the phone number you were referring to. Thank you in advance.Please be aware that you can easily open a support ticket through our Customer Service Center, available to both visitors and existing users, at https://www.Future au.com/customer-service/.Best regards,Maria
The platform has improved a lot since it began. I highly rate the speed in which trades can be made and data can be pulled up. It's good to see what other traders are doing to get an idea of sentiment. Big thanks to Marc, my account manager, who has been very helpful and not pushy.
Hello Thomas,Your positive feedback on the platform's significant improvements is greatly appreciated! We're pleased to hear about your satisfaction with the speed of trades, the quality of data access, and the service provided by your Account Manager. Thank you for sharing your experience.All the best!Maria
I am unable to withdraw my funds from Future au. It has now been 5 days with no support from Customer Service. I completed identity verification twice. Absolutely appalling. AVOID! DON'T RISK IT!
Hello Grace,Thank you for providing your information. Please note that your case has been escalated to the appropriate teams for further assistance.Best regards,Maria---------------------------------------------------------------------Hello Grace,We understand your frustration regarding the difficulties you've encountered with fund withdrawal and the insufficient support you received. We take your experience seriously and are ready to assist you.To properly escalate your case, we require a bit more information. Please refer to the private message we sent you on Trustpilot and provide your username or ticket number.Best regards, Maria
I am impressed with the ease of use of the Future au platform. Its great to be able to trade all the various assets in 1 convenient application. My account manager Marc Kimsey has been amazingly helpful and accommodating with my various queries. Highly recommend Future au to manage their investment and trading portfolio
Ricky Ryklief, thank you for your kind words!
31/12/2025 was my birth day so it did look like it was my birthday present. Above all meeting colleagues Future au member is always a great pleasure.Future au is a good company and it is always considerate.Thank you again.
Hello Mr. Dosso,We are delighted to hear about your memorable experience, especially as it coincided with your birthday! Thank you for the positive feedback; we're happy you enjoy connecting with other members. Your appreciation for the company is truly valued.Wishing you all the best!Maria
My Senior Account Manager was on the phone to check that i had meant to do what i did. He explained how i could do what i had done, better and more cost effectively. Sent me info to walk me through ( i am so not techy ) and followed up with an email and call. If Future au were my Bank i would have been over the moon with this type of service.
Hello Simon,We are thrilled that your experience with your Account Manager was so positive and supportive! Thank you for your feedback; it's wonderful to hear that you valued the personalized assistance and found the guidance so helpful.All the best!Maria
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