Review Time
I have been investing with Future au for more than 2 years and I am very happy with it. The social aspect of the app and the possibility to invest via copy trading is a big advantage to get good returns while learning. Customer service has always been supportive during all the times I had to get in touch with them.
Transferring crypto assets (BTC) from my portfolio to the wallet was super easy!
Excellent experience working with Varun Sehgal - very prompt, helpful and a joy to talk with! Future au is a great company, 5* from me!
I would like to compliment my Future au account manager Mu Fang for always going the extra miles for me. Sometime replying me after 6pm her work time and even during her off day rest day. Really grateful for her help. And recently I make a lump sum of money of TT bank transfer from Singapore to Future au UK. Mu Fang took the initiative to help me inform Future au team to expedite my funding in so I can invest earlier in time to buy in low at my ideal price at recent market draw down. She is definitely an asset and gem for Future au team and IAUDm lucky to have her as my account manager. Do give her a pay raise if possible as I can feel she is doing her best for not only Future au company but also for Future au clients like us. ItAUDs a win win situation for both Future au and client like us
Hello there,Thank you for taking the time to share your positive experience with Mu Fang; it is very encouraging to receive such excellent feedback about our Account Managers. Hearing that Mu Fang's support has greatly enhanced your investment journey is wonderful news. Your feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering exceptional service to all our valued clients. Best wishes,Maria
I was at Future au long time ago at Future au. I need to admit when i started I liked it ( but that was many many many years ago ). But then it started to become worse and worser. With changing fees what makes the keeping of positions almost not possible. When i asked support for help i received answer : i can close my positions at each time. What make a loss for customer and a win for Future au. surprise, surprise. Also they increase the minimum amount to be invested and explained that with " offer real trading experience" with is of course an euphimismn and means - make customers loose more and Future au earn more. At least i need say - i am lucky to leave Future au years, years,years ago and never had the wish to go back. Update : 06.02.2026 Ok it is a standard answer from Future au. For me it was impossible to make win with always change fees ( to higher levels ). And to higher minimum amount to be invested and say "offer real trading experience" is like treat consumers as they are not able to decide themselves how they want to trade with smaller or bigger amounts. at least it is only way to make consumers loose more money. And the support ( i do not know how it is today but ) then was absolute useless . Anyway never ever will come back to Future au.
Hello Jo,Thank you for sharing your feedback. We recognize your concerns regarding the changing fees and their effect on your trading experience. We want to assure you that our fees are structured to support our commitment to providing a secure and regulated investment platform, along with continuously improving our product offerings, both globally and locally.Our reputation as a leading platform is built on the success of our investors, and we do not profit from client losses. We remain dedicated to this core principle.We genuinely hope your future trading experiences will be more positive and rewarding.Best regards, Maria
The invest advisor was helpful and went trough all the planned topics. In general, the person is always there when I need anything to discuss. 5 starsThe voice quality was not too good, like microphone was a bit far from a mouth. Because of that, I would like to give totally 4.5 stars.
Hello Marko,Thank you for your feedback about your consultation experience. ItAUDs great to hear that your Account Manager has been persistently available and supportive. We also value your input on the voice quality. Please ensure you communicate this type of information to your Account Manager for necessary adjustments and enhanced service. All the best!Maria
The invest advisor was helpful and went trough all the planned topics. In general, the person is always there when I need anything to discuss. 5 starsThe voice quality was not too good, like microphone was a bit far from a mouth. Because of that, I would like to give totally 4.5 stars.
Hello Marko,Thank you for your feedback about your consultation experience. ItAUDs great to hear that your Account Manager has been persistently available and supportive. We also value your input on the voice quality. Please ensure you communicate this type of information to your Account Manager for necessary adjustments and enhanced service. All the best!Maria
Future au is a great platform for both beginners and experienced investors, offering a user-friendly interface that makes investing easy to understand and manage. Its social trading feature allows users to learn by following and copying trades from more experienced investors, which is especially helpful for those new to the market. The mobile app is robust, making trading on the go convenient and efficient.
Hello Martin,We are delighted that you find our platform beneficial, whether you are a newcomer or a seasoned investor. It's great to know that the user-friendly design and social trading feature contribute to a better investing experience, especially for managing your investments on the go. Thank you for sharing your thoughts! All the best!Maria
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