Future AU

4.1
4.1 from 502 Reviews and Ratings
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Average Rating

4.1

/
5

502 Reviews

5 Star
70%
4 Star
9%
3 Star
2%
2 Star
3%
1 Star
16%

Filtered Reviews

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Review Time

Future au ticket for hand picked sporting event.

I was recently invited by my Future au account manager (Alfie Newsome) to attend the Crystal Palace vs Fulham football match, and it was a great experience. The whole thing was fully organized and paid for by Future au, and thanks to aAUDœAlfieaAUD everything ran smoothly from start to finish. It was a really nice gesture and showed that Future au genuinely values its clients beyond just trading. I had a great time and really appreciated the invite. Definitely a memorable experience, not just because of the football and the food but the chance to meet with other investors from different backgrounds and cultures. Highly appreciated.

5
Date of experience: Dec 10, 2024

Hello Thair, We are delighted that you enjoyed the Crystal Palace vs Fulham football match! Your positive feedback on the organization and the chance to meet fellow members of the Future au community perfectly illustrates the spirit we aim to cultivate. Thank you for sharing this memorable experience!Cheers!Maria

Great Investing Platform. Exceptional Customer Service.

One the best Investing Platforms, I have been investing with them for almost 6 years and the experience is excellent! The customer support and communication is 5 stars especially by my personal account manager Constantinos Demetriou! Thank you!

5
Date of experience: Dec 24, 2024

Hello Georgios,It's fantastic to know you've had such a rewarding experience over the past six years! We sincerely appreciate your recognition of our platform and the outstanding service provided by your Account Manager. Thank you for sharing your positive feedback.All the best!Maria

Good experience

I have been investing with Future au for more than 2 years and I am very happy with it. The social aspect of the app and the possibility to invest via copy trading is a big advantage to get good returns while learning. Customer service has always been supportive during all the times I had to get in touch with them.

5
Date of experience: Dec 10, 2024

Hello Carlo Ratti, Thank you for your fantastic review! We're thrilled to hear that you've had a good experience with Future au and that our features have been beneficial for you. Your feedback about our customer service truly motivates us to keep improving!Have a great day!Tal

Direct contact with Future au via WhatsApp

Direct contact with Future au via WhatsApp without bureaucracy and waiting time

5
Date of experience: Dec 24, 2024

Daniel Araujo, weAUDre glad you love it!

C H
So many fees!!

So many fees!!*Conversion fee taken to deposit your money*Fee to open a trade*Poor spread price (essentially a fee)*Fee to close a trade*Fee to withdraw money to bank* I now believe a conversion fee to withdraw the money to a non-USD currency I'd like to know what percentage your portfolio would have to be up by in order to make up for the costs? I imagine in the region of over 3.5% for those investing around a ?1000, upwards of 8% if you're only investing a ?100. These fees are totally unreasonable.

1
Date of experience: Dec 21, 2024

Hello there,We understand that our pricing has not met your expectations, and we apologize for any inconvenience. Our commitment is to provide a secure and regulated investment platform, and the fees associated with our service reflect this dedication to offering a robust and high-quality service.All the best!Maria

Transfer crypto assets from portfolio to wallet

Transferring crypto assets (BTC) from my portfolio to the wallet was super easy!

5
Date of experience: Dec 23, 2024

Hello Pete, WeAUDre happy to know that transferring your crypto assets was easy! Thank you for sharing your experience! Best wishes, Maria

just from $50

account affordable sure, I thinked it will be more, good costs.

5
Date of experience: Dec 07, 2024

Hello Eckart,We are glad to hear that you find the account affordable and that the costs align with your expectations. Thank you for your feedback! Happy Investing!Maria

Superb Customer experience

Excellent experience working with Varun Sehgal - very prompt, helpful and a joy to talk with! Future au is a great company, 5* from me!

5
Date of experience: Dec 21, 2024

Hello Maxwell,Thank you so much for sharing your positive experience with Mr. Sehgal and our company. We are pleased to hear you enjoy working with us and hope to continue providing you with a 5-star experience.Cheers!Maria

Ronald paguiligan
Price closed even thoug it did not hit the price. It is too far.

I entered a sell of NZDJPY at 22:09 PM at a price of 92.081, then Future au automatically closed it at 22:30 PM at 92.638 price when clearly, it has not reached that price on the chart. It is way too far.

1
Date of experience: Nov 30, 2024

Hello Ronald, Thank you for providing the additional information. Your case has been forwarded to our relevant teams for review.Best regards,Maria------------------------------------------------------------------Hello Ronald, We appreciate you sharing the details regarding the price closure of your trade. To enable our Customer Service team to look into this, we require further information to escalate your case. We have contacted you on Trustpilot to request your username or ticket number and look forward to your prompt response. Best regards, Maria

I would like to compliment my Future au

I would like to compliment my Future au account manager Mu Fang for always going the extra miles for me. Sometime replying me after 6pm her work time and even during her off day rest day. Really grateful for her help. And recently I make a lump sum of money of TT bank transfer from Singapore to Future au UK. Mu Fang took the initiative to help me inform Future au team to expedite my funding in so I can invest earlier in time to buy in low at my ideal price at recent market draw down. She is definitely an asset and gem for Future au team and IAUDm lucky to have her as my account manager. Do give her a pay raise if possible as I can feel she is doing her best for not only Future au company but also for Future au clients like us. ItAUDs a win win situation for both Future au and client like us

5
Date of experience: Dec 14, 2024

Hello there,Thank you for taking the time to share your positive experience with Mu Fang; it is very encouraging to receive such excellent feedback about our Account Managers. Hearing that Mu Fang's support has greatly enhanced your investment journey is wonderful news. Your feedback is greatly appreciated and serves as a strong motivation for our team to continue delivering exceptional service to all our valued clients. Best wishes,Maria

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