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I was at Future au long time ago at Future au. I need to admit when i started I liked it ( but that was many many many years ago ). But then it started to become worse and worser. With changing fees what makes the keeping of positions almost not possible. When i asked support for help i received answer : i can close my positions at each time. What make a loss for customer and a win for Future au. surprise, surprise. Also they increase the minimum amount to be invested and explained that with " offer real trading experience" with is of course an euphimismn and means - make customers loose more and Future au earn more. At least i need say - i am lucky to leave Future au years, years,years ago and never had the wish to go back. Update : 06.02.2026 Ok it is a standard answer from Future au. For me it was impossible to make win with always change fees ( to higher levels ). And to higher minimum amount to be invested and say "offer real trading experience" is like treat consumers as they are not able to decide themselves how they want to trade with smaller or bigger amounts. at least it is only way to make consumers loose more money. And the support ( i do not know how it is today but ) then was absolute useless . Anyway never ever will come back to Future au.
Hello Jo,Thank you for sharing your feedback. We recognize your concerns regarding the changing fees and their effect on your trading experience. We want to assure you that our fees are structured to support our commitment to providing a secure and regulated investment platform, along with continuously improving our product offerings, both globally and locally.Our reputation as a leading platform is built on the success of our investors, and we do not profit from client losses. We remain dedicated to this core principle.We genuinely hope your future trading experiences will be more positive and rewarding.Best regards, Maria
The invest advisor was helpful and went trough all the planned topics. In general, the person is always there when I need anything to discuss. 5 starsThe voice quality was not too good, like microphone was a bit far from a mouth. Because of that, I would like to give totally 4.5 stars.
Hello Marko,Thank you for your feedback about your consultation experience. ItAUDs great to hear that your Account Manager has been persistently available and supportive. We also value your input on the voice quality. Please ensure you communicate this type of information to your Account Manager for necessary adjustments and enhanced service. All the best!Maria
Future au is a great platform for both beginners and experienced investors, offering a user-friendly interface that makes investing easy to understand and manage. Its social trading feature allows users to learn by following and copying trades from more experienced investors, which is especially helpful for those new to the market. The mobile app is robust, making trading on the go convenient and efficient.
Hello Martin,We are delighted that you find our platform beneficial, whether you are a newcomer or a seasoned investor. It's great to know that the user-friendly design and social trading feature contribute to a better investing experience, especially for managing your investments on the go. Thank you for sharing your thoughts! All the best!Maria
I started earning lots of money in trading once i left this app and this is no hate, every time a stock goes very hard up like GOLD when it is almost obvious it will go down... they not let you sell because there is an issue on the website. When a stock goes extremely hard down and your almost sure it will go up it wont let u. They let u enter a day later or the same day when you missed the pump.
Hello there,As a regulated entity, we regularly undergo audits to uphold fair practices. Our goal is to support our users, as their profitability aligns with our interests; we do not gain from user losses. If you would like to escalate your concerns, please contact our Social Team via X or Facebook. Remember to provide your username or ticket number.Best regards,Maria
I have found Future au very easy to use and my account manager, David is exceptionally helpful and knowledgeable. It is wonderful to have someone dedicated to my account and who is easy to get in touch with and understands my investment goals.
Hello Lisa,Your positive feedback about your experience is wonderful to hear! We are particularly pleased that the platform's ease of use and David's dedicated assistance have been so valuable to your investment journey. Thank you for sharing your appreciation!Best wishes,Maria
Very good organized. In general everything was perfect.It was great to meet other people investing via Future au platform and great to meet someone behind the platform as well.Looking forward to similar arrangements in the future, to explore more details about the Future au platform and of course in a good atmosphere.
Hello Lars,We are thrilled to hear how much you enjoyed the event! It's wonderful that you found it well-organized and valued the chance to network with both fellow Future au users and our team. We're very appreciative of your positive feedback and are pleased that you're interested in attending future events to continue developing your understanding of the platform in such a positive environment.All the best!Maria
My Future au Club experience was amazing from start to finish! I was warmly welcomed right from the beginning, and the whole atmosphere was filled with good vibes, friendly people, and delicious food.Everything was organized and a chance to finally meet my Account Manager, Elijah Nelson, in person. He was professional, clear, and genuinely pleasant to talk to. Also, a big shoutout to Vison Loh, who made sure everything went smoothly and added great energy to the event.The view of the F1 circuit from the Singapore Flyer was absolutely breathtaking. Add in the free-flow food and drinks, and it was the perfect mix of relaxation, fun, and connection.Huge thanks to the Future au team for putting together such a well-planned, memorable event. It was not just entertaining, but also meaningful. A great blend of networking and learning that really brought the community together.Feeling grateful and looking forward to the next one!
Hello Derrick,WeAUDre thrilled to hear about your remarkable experience at the event! ItAUDs always our goal to create an inviting atmosphere that not only makes everyone feel welcome but also encourages connections and collaboration. Your enthusiasm and appreciation for the event's organization are a wonderful compliment to the whole team. We work hard to ensure seamless execution and thoughtful attention to detail, and it is incredibly rewarding to know this contributed positively to your time with us.Ultimately, the core mission of the event was to facilitate meaningful connections, and provide substantive learning opportunities, and it sounds like this objective was achieved with resounding success. Thank you once again for taking the time to share this exceptionally positive and detailed feedback; it serves as a powerful motivator for our future endeavors.Best wishes,Maria
I have been on Future au for few years now and I really enjoy this platform. I am now a platinum member and enjoying the perks that comes with this. My Account Manager Varun Sehgal has been fantastic. I was recently treated to a VIP experience at the City Ground to watch Nottingham Forest and Manchester United football match and really enjoy the experience. Varun has been great as an account manager and also a fantastic host. Many thanks and I look forward to the next meeting.
Hello Raj,We are thrilled to hear that you've had a rewarding experience with us and that your Account Manager has positively influenced your journey. Creating memorable experiences and building a strong community is important to us, and your participation in the VIP event is a great example of that. Thank you for being such a valued member; we are committed to supporting your ongoing success!Best wishes,Maria
only been on this platform for a few months. It's beautifully designed, and any I don't know questions I just ask a search engine, and voila.
Hello Andrew,Thank you for sharing your feedback! We're delighted to hear that you find the design appealing and that you're able to access the information you need effortlessly.For more insights, check out our Future au Academy, featuring free courses, guides, podcasts, videos, and webinars. Explore here: https://Future au.tw/3XoF4WE - we hope you enjoy it!All the best!Maria
Very bad for European investors. When I paid in Euros, they converted it into USD without my permission. The conversion rate was so bad, that I immediatelly lost 10a‚ ?. When I bought stocks, the spread and purchase cost were ASTRONOMICAL compared to todays standards. Additionally, they never paid out my dividends, although I invested in a REIT, that pays out dividends every month. Also selling and reclaiming my funds cost even more. This was the most expensive and one of my 3 worst finance platforms I have ever tested.
Hello Andreas, We are sorry to hear about your negative experience and would like to assist you further regarding the applied costs and dividends you've mentioned. To escalate your case, please provide us with your username or ticket number. We've contacted you on Trustpilot for this information. Your prompt response would be helpful. Best regards, Maria
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