rosi

Hello Rosi,We noticed we haven't received your username or ticket number, which we need to escalate your case and provide further assistance.Please provide this information to our Social Team on X or Facebook, or book a call directly with Customer Service using this link: https://calendly.com/Future au-customer-service.Best regards,Maria------------------------------------------------------------------Hello Rosi,Thank you for your feedback about the response delays via phone and WhatsApp. Your experience matters, and we want to assist you. Please provide more details to help us verify your situation and escalate your case. We've sent a request for your username or ticket number via Trustpilot; kindly respond there at your earliest convenience.Best regards,Maria