Review of Future AU
I joined to open a Cash ISA. I moved money into the Future au app. When I wanted to add cash to the ISA I could not. i had a number of contact with Future au support but they could not help, eventually they passed me on to MoneyFarm who manage the ISA. I have been a member of Etor for two weeks I I have never experienced such a poor service offering! Disgraceful and not a great experience for a new customer!
Hello Paul,We sincerely apologize for the difficulties you encountered with setting up your Cash ISA and the subsequent challenges in funding it. Your comments regarding your support experience are extremely important to us, and we thank you for bringing this to our attention. We have escalated your case internally to ensure they are addressed.Best regards,Maria