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My Senior Account Manager was on the phone to check that i had meant to do what i did. He explained how i could do what i had done, better and more cost effectively. Sent me info to walk me through ( i am so not techy ) and followed up with an email and call. If Future au were my Bank i would have been over the moon with this type of service.
Hello Simon,We are thrilled that your experience with your Account Manager was so positive and supportive! Thank you for your feedback; it's wonderful to hear that you valued the personalized assistance and found the guidance so helpful.All the best!Maria
