Payoneer

2.6
2.6 from 388 Reviews and Ratings
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Average Rating

2.6

/
5

388 Reviews

5 Star
20%
4 Star
20%
3 Star
9%
2 Star
4%
1 Star
48%

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Review Time

Payoneer has held my money for over 2.

Thank you to Kiara for the new reply. However, your reply still offers no new information, no follow-up email with a concrete update, no timeline, and no resolution—only the general statement that you are "doing your best."You asked me to "please kindly consider adjusting your review's rating" once the issue is solved. Let me be perfectly clear and make you a promise:The moment the full refund is confirmed in my bank account, I will immediately update this review to 5 stars and will happily write about how your team successfully resolved the issue.Until that happens, my 1-star review and the detailed timeline below accurately reflect my current experience: waiting for my money with no clear end in sight. The ball is in your court to turn this 1-star experience into a 5-star success story. I look forward to a swift resolution.------------------------------------------------------I am updating my review to respond to Payoneer's public reply and to highlight the direct contradiction in your communications.On Trustpilot, your team replied regarding issue [250513-005158] on June 17th, claiming my refund was "processed".However, I received a later email from your support agent 'Rich' on June 24th regarding the same issue, under a new reference number [250624-002758]. This email clearly states the payment is "still being handled by the relevant department" and will take a longer timeframe than usual.You can verify this using both ticket numbers. This is a direct contradiction that proves the issue is NOT resolved. The conflicting information is unprofessional, and I am still waiting for my money. My 1-star rating remains until the funds are actually in my bank account.-------------------------------------------------------Payoneer has held my money for over 2 months so so-called 'account review. 9 days ago, they sent me an email confirming they 'remitted' my refund. The money never came. Today, their support team told me the payment is 'still being handled.' They are providing contradictory information and have failed to return my money. Their service is unreliable and I strongly recommend against using them."

1
Date of experience: Sep 25, 2024
Disastrous

I’m currently waiting to receive a payment from Kolabtree via Payoneer. The payment was exceptionally released by Kolabtree, but unfortunately, I haven’t received anything yet. On top of that, Payoneer keeps requesting additional documents, which is blocking my activity and making it very difficult to work properly. I hope this situation will be resolved soon so I can continue my professional work without further delays.

1
Date of experience: Sep 15, 2024
Fardin Bin Mujib
The platform is easy to use and usable.

The platform is easy to use and usable on multiple sites. User friendly interface and fast customer service, but the fees may sometime feel expensive, so lowering the fees regarding payments could be a good initiative.

4
Date of experience: Oct 04, 2024
The reply is fast and quick

The reply is fast and quick

5
Date of experience: Oct 01, 2024
People should know the experience of every tour and travel to make a review as well as build financi

Banking and Initialization.Google Wallet One Card and a great experience moves me in a dream that makes the differences between business and reality.You know, i have been avoiding banking and interest because of at least poverty. But Google service made me greedy to get Wallet with not only finance but also fame and futures. Amazon Web Services and Google with IRS decorated my card very much to display on the showcase. I am afraid of UN salary and Moi.gov.bd to get boothing. I don't know the delegation of the how to activate without or with recognition. I am thinking to get a elevated showcase to display the Google Wallet One Card because I am afraid of losing after showing the gorgeous god_ gift from Almighty ALLAH, SubhanahuWata'Ala.ঈসা হ্যাঁ। সমস্ত প্রশংসা আল্লাহয়।

4
Date of experience: Sep 14, 2024
Suggestion Regarding Somalia's Inclusion in Country List for Phone Verification

Dear Payoneer Team,Thank you for the great service you provide, and for supporting users from Somalia.I would like to bring to your attention a small but important issue. While Payoneer operates in Somalia and the +252 country code is available, Somalia does not currently appear in the country list during the phone number verification process. This creates a challenge for users from Somalia when trying to complete verification.Kindly consider updating the country list to explicitly include "Somalia" alongside the +252 code. This small update would greatly improve the experience for Somali users and further reflect your commitment to serving a global customer base.Thank you once again for your excellent service and support.Best regards,Amir Osman Amir

3
Date of experience: Oct 02, 2024
It was nice that i got my mails on time.

It was nice that i got my mails on time you told me to wait 2 days for the main and it was there at that time

4
Date of experience: Sep 12, 2024
You receive payments with no hassle no.

You receive payments with no hassle no matter where your bank account is from,

4
Date of experience: Oct 03, 2024
Excellent Customer Service

Excellent Customer Service

5
Date of experience: Sep 15, 2024
Your payments are usually on time

Your payments are usually on time, but this time, the value date of the payment was delayed by a day which caused havoc in my home country since there were two consecutive public holidays

4
Date of experience: Sep 28, 2024

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Business Details

  • Payoneer is your trusted global payment solution, offering secure online and international payments. Discover the best online payment system today.

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