Ferryscanner

4.3
4.3 from 248 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.3

/
5

248 Reviews

5 Star
79%
4 Star
4%
3 Star
1%
2 Star
3%
1 Star
13%

Filtered Reviews

Filter Reviews

Review Time

Adam Cox
Extremely fast and efficient service

Extremely fast and efficient service from Ferryscanner.com. HIGHLY recommended.

5
Date of experience: May 04, 2024
Betsy Ern
Easy!

Easy! Easy to book, great communication. I've used them before and will continue to do so!

5
Date of experience: May 01, 2024
Lamprini papapostolou
Huge mistake from the company

Huge mistake from the company and really disappointed. I had cancelled my reservation due to a mistake in the dates, and made a new correct one right away. Due to a delay in the refund, i contacted with the helpdesk to ask for the reason, and they ended up cancelling my right reservation. Their mistake totally, as i had clearly typed the booking number i had cancelled, but didn't bother to check. Due to their mistake, lots of money lost and not a word.. Never trust the company ever again!! Really amateurs at their job..

1
Date of experience: May 07, 2024
Full spectrum coverage

The service has been improved substantially in the last few years. Apart from the operational side of the site itself, customer service is of high quality as well with accurate and immediate handling of the customer requests

5
Date of experience: Apr 29, 2024
very easy to convert to open tickets

very easy to convert to open tickets

5
Date of experience: Apr 20, 2024
confirmation email delay

there was a slight delay in getting the confirmation email, but a re called george helped me and the confirmatilnn came through

5
Date of experience: Apr 08, 2024
You should make your system not to

You should make your system not to allow double booking.

1
Date of experience: Apr 03, 2024
Correction of the travel date

I made a mistake on the travel date and the people on liine were very helpful to correct this and book me immediately another ticket. It was very much appreciated.

5
Date of experience: Apr 16, 2024
Good Support and easy to use.

Good Support and easy to use.

5
Date of experience: Apr 14, 2024
Buyer Beware!

I made an error in my booking, purchasing a ticket which was not suitable for my travel. The website was very unclear, if it even offered the option I needed at all.When I asked 12 hours later for a refund after explaining the issue in detail, the customer services team refused multiple times to consider my issue or propose any resolution. The team were both surly and completely unhelpful.I recommend booking with the ferry company directly and do not use this company for your travel.

1
Date of experience: Apr 07, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • The best deals on ferry tickets with Ferryscanner. Compare prices, routes, and companies to find the perfect trip. Book your ferry tickets today!

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More