Ferryscanner

4.3
4.3 from 248 Reviews and Ratings
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Average Rating

4.3

/
5

248 Reviews

5 Star
79%
4 Star
4%
3 Star
1%
2 Star
3%
1 Star
13%

Filtered Reviews

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Review Time

very quick response on my change of

very quick response on my change of booking request. very competent officer (Evgenia).

5
Date of experience: Jul 17, 2024
It'? ? ?s very hard to find an efficient

It'? ? ?s very hard to find an efficient client service these days, and FerryScanner happened to have it. Paola helped me quickly and very kindly

5
Date of experience: Jul 05, 2024
Printed tickets

If tickets are printed and you need to make changes to your trip, you have to go to their office to make those changes. Which is all good and well except when your ferry gets delayed and you're on an island where THEY HAVE NO OFFICES. Also, I only had tickets printed and not just on my phone because THEIR SYSTEM wasn't working and wouldn't accept my booking number and phone number. So no refund for the tri which now doesn't suit me and booked tickets through Openferry instead which has a working website and you can get your tickets online with no hassels. NEVER use ferry scanner, not helpful in the slightest if you have any issues with your trip.

1
Date of experience: Jun 24, 2024
Fantastic

Fantastic Amazing

5
Date of experience: Jun 29, 2024
Excellent customer service

Excellent customer service! They responded to my claim immediately and resolved the issue within minutes via live chat.

5
Date of experience: Jun 24, 2024
Easy

Easy , fast , reliable!

5
Date of experience: Jun 29, 2024
pinelopi was excellent

had truly excellent customer service from pinelopi. she was incredibly prompt, warm, helpful, and friendly while we were trying to change our return ticket last minute. can'? ? ?t imagine having had better customer service from anyone else at all.

5
Date of experience: Jul 08, 2024
Great customer help

very precise, with no lattency and helpful customer help!!

5
Date of experience: Jul 02, 2024
Easy to book and I also had a 10%

Easy to book and I also had a 10% coupon as a gift, which was great for me!

5
Date of experience: Jun 10, 2024
Excellent service.

Excellent service.

5
Date of experience: Jun 09, 2024

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Business Details

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