Ferryscanner

4.3
4.3 from 248 Reviews and Ratings
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Average Rating

4.3

/
5

248 Reviews

5 Star
79%
4 Star
4%
3 Star
1%
2 Star
3%
1 Star
13%

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Review Time

I wish I could leave 0 stars

I wish I could leave 0 stars. This company took over 400 euros from me for a service never provided. They pretend they will reimburse you and they allow you to pay a premium (ticket with option to cancel) even 24 hours before the ferry departure but when you try to cancel they say you have to do it at least 48 hours before. The fact that they do not offer a refund even though you contact them before the ferry departure to let them know you want to cancel is just a terrible experience. The customer support - Amalia - is the worst support I'? ? ?ve ever seen in my life. Truly disappointing

1
Date of experience: Oct 11, 2024
all good !

Thanks to Mikos & to the Ferryscanner Team who helped me very quickly and kindly with a booking issue which was my mistake. Very helpful and convenient, all good !!

5
Date of experience: Oct 31, 2024
I found the site very misleading

I found the site very misleading. My son booked a Dover to Calais Ferry. Had no idea that he would have to specify that he was travelling by car as overwhelming use is by car. This is the only major site that doesnt ask.I book crossings every few weeks, never come across one like this.So booked and paid '? ?70 more than the main competitors or direct with the 3 ferry companies. Be very careful of what you book with these people as the prices I tried after he made the mistake were far higher than normal, up to twice the amount. I would steer clear.To be clear it was my son William Kane Clubb that booked the ticket. I booked crossings on the same day direct with the same company at '? ?70 less, it was P. he didnt know that it was cheaper to book direct by a considerable margin, he believed your headline of 'from '? ?26' or similar which I assume was foot passenger

1
Date of experience: Oct 21, 2024
Very professional and easy to use

This is the second year we have used ferryscanner. Both years we have had to amend the dates and this was done by the service team straight away and was hassle free. A very professional service.

5
Date of experience: Oct 29, 2024
New Biblio Fan
Great overview of available ferry

Great overview of available ferry options and EASY online booking management for people like me, i.e., who don't always get it right the first time!!! THANKS MUCH!!!

5
Date of experience: Oct 05, 2024
Kelly kalaitzis
Have used them for years

Have used them for years. Website is fairly simple to use but if you get stuck or have any questions staff are fantastic and email you very quickly if answers to any problems you have. Very friendly helpful staff and excellent customer service

5
Date of experience: Oct 17, 2024
Dmitrii
Here I found everything I was looking

Here I found everything I was looking for. Ordering and returning tickets went smoothly. Thank you!

5
Date of experience: Oct 13, 2024
Ioannis Baraboutis
Great service!

Great service overall!

5
Date of experience: Oct 22, 2024
No boat and no money

Today our ferry from Mykonos to Paros has been canceled due to bad weather (ref .B138265549). FerryScanner doesn't have a phone number, nobody answers on the chat/email (only bots), and there is no way to cancel, refound or change the tickets online or in the App...So they are good with marketing and selling, but have no customer care at all. We have no boat and no refound thanks to FerryScanner

1
Date of experience: Oct 18, 2024
Thanos Tarlantezos
Booking process was very easy!

Booking process was very easy!

5
Date of experience: Oct 14, 2024

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