Review Time
What made this experience great was the efficiency in how customer support handled my tickets that were submitted. Customer service processed my tickets in a timely manner and my rewards were given shortly after, within 24 hours or less, the matter was resolved and I was both glad and satisfied with the outcome.
This is a terrible company. There is a 50-50 chance that completing tasks would actually lead to rewards. And their terrible behavior starts when customer support is contacted. Initially they weren't this bad but they keep getting worse. First it started with installations not getting attributed. I didn't see any evidence that the developper showed of problems. Then they stopped using emails so that users can't talk to actual people. Then their automatic system started delaying the process by asking for images hours after the initially inquiry is made. The last time that they gave me a reward for a task they refused to close the ticket so I wasn't able to make a request for the next reward. I am not breaking any of their rules. I never had VPN, I didn't install games that I installed before, I pass the required tasks and only contact them after passing the levels. The games that actually give rewards are those that have stages that involve purchases and those that give very small rewards.The reason for not giving the reward is never clear. The last time that they gave a clear reason they said they I used VPN and I showed them proof that I was traveling abroad so I got the reward. After that they were never clear on the supposed problem.
For whatever reason the rewards aren't uploading. I've contacted support and they've helped. However I have a new instance where I am missing a reward and I am unable to raise it. Starting a new conversation starts in the same chat as the old tickets and they dont want to help with the new missing reward
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