Tapjoy

3.6
3.6 from 310 Reviews and Ratings
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This is a terrible company

This is a terrible company. There is a 50-50 chance that completing tasks would actually lead to rewards. And their terrible behavior starts when customer support is contacted. Initially they weren't this bad but they keep getting worse. First it started with installations not getting attributed. I didn't see any evidence that the developper showed of problems. Then they stopped using emails so that users can't talk to actual people. Then their automatic system started delaying the process by asking for images hours after the initially inquiry is made. The last time that they gave me a reward for a task they refused to close the ticket so I wasn't able to make a request for the next reward. I am not breaking any of their rules. I never had VPN, I didn't install games that I installed before, I pass the required tasks and only contact them after passing the levels. The games that actually give rewards are those that have stages that involve purchases and those that give very small rewards.The reason for not giving the reward is never clear. The last time that they gave a clear reason they said they I used VPN and I showed them proof that I was traveling abroad so I got the reward. After that they were never clear on the supposed problem.

1
Date of experience: Feb 24, 2025

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