Tapjoy

3.6
3.6 from 310 Reviews and Ratings
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Average Rating

3.6

/
5

310 Reviews

5 Star
55%
4 Star
8%
3 Star
5%
2 Star
3%
1 Star
28%

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Review Time

Great rewards and great customer service

I was concerned I would not get the rewards and had one reward not given but with simple easy to follow instructions and ways to show you completed a task I was quickly given what I had achieved. So all the effort I have put in to the game for the rewards greatly payed off, very happy

5
Date of experience: Mar 12, 2025
Got credited for 11 reward then all of

Got credited for 11 reward then all of a sudden a big task completed and they decide not to pay, I contact their support bot message replies me saying i broke their rules? I played the game on same device all the time then why pay me first 11 tasks and not pay me the other one now? How come i didnt break rules but when I need to get paid heavily on a hard task completed with lots of money and time spending i dont get paid? Ridicilious.NO UPDATE FOR A DAY!I already checked the support review its a bot message saying i broke the rules somehow, what are the rules? What makes me broke the rule on task 11 but not on the previous 10 tasks? I will keep making more support tickets until i will get what i deserve. I've spent lots of money and rushed to castle 22 and i've proof and screenshots of it done i've added it on the support chat also you can clearly see it completed so i have no idea why its not showing as completed, please elaborate how im not eligible for reward.. I don't accept a single line of sentence saying 'we confirm you are not eligible for the rewards' I need to know what rule im breaking here, stop being a ridicilious company with no explanation.

1
Date of experience: Mar 03, 2025
Fast and Easy

My experience was amazing since the response from the company was so quick and helpful and was very simple as well. Thank you so much!!!

5
Date of experience: Mar 09, 2025
My request was processed and fixed very

My request was processed and fixed very quickly

5
Date of experience: Mar 11, 2025
Very helpfull team

Very helpfull team

5
Date of experience: Mar 11, 2025
Great fast service

Great fast service

5
Date of experience: Mar 10, 2025
Victor Cirlanaru
Fast and efficient

Fast and efficient, thank you

5
Date of experience: Mar 12, 2025
Where do I start '??? ? another endless reply leading me no where.

Where do I start! I completed 750 levels on a solitaire game and made two purchases. Not one word about my rewards. I do everything your offerwall help/assistance told me to do. Providing my proof of everything, not once, not twice, not 3 times, but 4 times. Everytime I would be told I have been rewarded. I have asked multiple questions on where do I find the reward. This was over a month ago. Automatic replies repeating the same crap. Send through my proof. I can't get a straight answer from any human. I still haven't been rewarded for completing the levels. Where am I being rewarded? I get told my tapjoy account etc. I have been run around in circles chasing my tail for thus so called rewards. I've played multiple challenges that pay small and takes so long to build money. I get rewarded them, collect from just pay, sent to my PayPal, transferred to my bank account. Do a bigger challenge to try and get a better reward. Then all.of a sudden, nothing! Sick to death of trying to get that reward and refuse to play anymore games. My sister got paid hers! I can't get Jack sh#t from your rewards. Please explain Response Exactly what I keep getting told. I played your games in just play. How the hell do I know who publishes the damn game. Sending me on another wild goosechase. I went through just play to get a response from offerwall where I submitted the reports.

1
Date of experience: Feb 23, 2025
What rewards

Each level I get to where i should be rewarded, I get no reward. Then I have to go through the rigmarole of contacting Tapjoy to sort it out. It happened 3 times in a row just now, & no assurances that it won't happen again.

3
Date of experience: Feb 17, 2025
Dont do their job

No response at all, I was completely ignored. I abouslutley provided proof, even have screen shots of the entire conversation

1
Date of experience: Mar 07, 2025

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Business Details

  • Offerwall is an in-app rewarded marketplace connecting top advertisers with premium publishers.

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