Katapult

2.4
2.4 from 343 Reviews and Ratings
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Average Rating

2.4

/
5

343 Reviews

5 Star
13%
4 Star
19%
3 Star
10%
2 Star
8%
1 Star
50%

Filtered Reviews

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Review Time

Easy to apply & get approved

Easy to apply & get approved, everything was pretty much great except the weekly payments, I'? ? ?d rather it be every 2 weeks, add the 2 weeks together & keep the total the same but just require every 2 weeks a pymt is due instead of EVERY week. But overall, I'? ? ?m pleased with them.

4
Date of experience: Mar 21, 2025
Poor very Poor

Well, I purchased a tablet. Only to find out a week later that there is no record of my purchase. I had to cancel my katapult loan. Reapply and what I ordered is not on sale anymore. Nobody is willing to price match or assist. So first time using this I would not recommend.

1
Date of experience: Mar 10, 2025
I havent recieved what I bought and

I havent recieved what I bought and they are charging me every two 2wks

1
Date of experience: Mar 21, 2025
a customer service rep erroneously

a customer service rep erroneously cancelled a lease and it has yet to be rectified. i am highly upset.

1
Date of experience: Mar 16, 2025
Professionalism

professionalism

4
Date of experience: Mar 02, 2025
Stay focused on the resolution

They make it difficult to get assistance and the chat is not helpful. We don'? ? ?t really care to know about your personal life or what you have going on outside of our issue we called or chatted in for. Overall nice people, just not efficient. Still waiting on resolution.

2
Date of experience: Mar 07, 2025
Live chat wouldn't respond for extended

Live chat wouldn't respond for extended periods of time. Wasted 30 mins for nothing.

1
Date of experience: Mar 10, 2025
Didn'? ? ?t like the option of changing from

Didn'? ? ?t like the option of changing from weekly payments to monthly payments on website.

2
Date of experience: Mar 14, 2025
I recieved only half the couch so now

I recieved only half the couch so now I'? ? ?m waiting on the whole couch again in a couple weeks

2
Date of experience: Feb 23, 2025
I think if you made it easier to use it

I think if you made it easier to use it would help

3
Date of experience: Mar 08, 2025

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