Solidly built mower. Cuts great accurately follows programmed boundaries. Unlike a previous robotic mower I had, it doesnt get stuck or turned upside down. Mounting RTK antenna to house 10 ft off ground with good view of sky is important the first 2 places I tried had poor signal so I had to start all over again setting boundaries. Software is imperfect but workable. Expect to spend at least 5 hours with setup. Customer support is weak, according to other reviews.

Date of experience: October 02, 2024

I love my mower since all I do is week whack now. I love being able to send my mower out and do other chores around my house. But I think there is still many things that need work. There needs to be a way to edit the maps, I mow my lawns in zones due to having a large yard. Especially since finding different problem areas and I have to delete and redo my maps. Being able to edi would make a world of difference. Next would be notifications, it sometimes get stuck. Then I do not know unless I go outside to check or my neighbor will text me when it gets stuck. The final thing would be to be able to locate via WIFI, because if I am not in bluetooth range I dont know if it is stuck or not.I love being able to pick the height of cut, great feature besides it being a robot mower. And love the look of it as well, reminds me of the Batmobile, just need to get it a garage now. One final thing, and it is a Wishlist item To be able to change the direction of mowing. Example, when doing borders, one week, for it to go clock wise then the following, counter clockwise. Along with changing directions of the regular mowing.Keep up the work, I definitely do not regret getting the mower. I know features will keep being added. Thank you for all the work.

Date of experience: October 13, 2024

The Luba lawn mower has made lawn care a breeze for me. Its performance on my hilly yard has been nothing short of exceptional, and I find myself looking forward to watching it work its magic. With its durability, smart features, and impressive battery life, it has become an indispensable part of my lawn maintenance routine.If you have a challenging yard like mine, I wholeheartedly recommend the Luba lawn mower. Its outstanding performance, durability, and intelligent features make it a topnotch choice for conquering difficult terrain. Its worth every penny and has become one of the best investments Ive made for my home. Thank you, Luba, for creating such an exceptional lawn mower!

Date of experience: September 29, 2024

I absolutely love my Luba! Ive used my Luba for a full mowing season now and it has performed beautifully.

Date of experience: October 05, 2024

I have the Luba 2 AWD for a year now. Commissioning is very quick and is described in detail. The mapping of my almost 2000sqm property took me less than an hour. There was nothing more to do afterwards. I am very satisfied and would choose the Luba 2 again at any time.

Date of experience: October 08, 2024

Personal help from support team,Front axle broke, they had me a new machine at my door in 4 days! Awesome support team.

Date of experience: September 17, 2024

Once I got the RTK set to the best location, mapping was a breeze. Then working with Luba on capabilities, I am so comfortable and extremely pleased with my purchase. I only reached out to customer service e twice and they were very response, supportive to resolve my situation.It has been awhile , few and far between to get a great quality product and supportive company. I am very pleased and I am considering buying a second unit.I have had the Luba 5000 for a few months and love it! I sit on the porch drinking a beer as Luba does the work! Excellent!

Date of experience: September 22, 2024

The LUBA 2 mower works perfectly. Coming from a Worx and Segway, this is by far better. Customer service is ok missing a phone support option, but they are ok at responding.

Date of experience: September 23, 2024

Placed order for Luba a 2 on 240425 on the basis website advising late April delivery and website shipping policy states 25 business days.They have taken my money no updates after a few days chased customer services 3 times with no apology the latest response advising Could you please wait patiently? If your going to take thousands of pounds of people dont false advertise lead times and have a shipping policy that isnt followed

Date of experience: September 28, 2024

MAMMOTION LUBA NO LO COMPRES !!! Os informo del problemaMAMMOTION Despus de menos de un ao de usar el Luba 1 3000 awd se han daado los dos motores de las cuchillas, el Servicio Tcnico dice que la garanta no cubre la avera EL SOBRECALENTAMIENTO ES POR SOBRE ESFUERZO DE LOS MOTORES, ES UN FALLO AJENO ALMOTOR, YA QUE ESTE NO PRESENTA DAOS ESTRUCTURALES DE FABRICACIN.Dicen que el csped acumulado los ha daado, es un problema conocido y un fallo de diseo. El Luba me ha costado 2850 euros. La reparacin ms el envo otros 400 euros. Insisto NO TE DEJES ENGAAR, NO COMPRES LUBA !!! LUBA DO NOT BUY IT!!! I inform you of the problemAfter less than a year of using the Luba 1 3000 awd the two motors of the blades have been damaged, the Technical Service says that the guarantee does not cover the breakdown THE OVERHEATING IS DUE TO OVERSTRESS OF THE MOTORS, IT IS A FAILURE OUTSIDE THE MOTOR, SINCE IT DOES NOT PRESENT STRUCTURAL DAMAGES FROM MANUFACTURING.They say that the accumulated grass has damaged them, it is a known problem and a design fault. The Luba has cost me 2850 euros. The repair plus shipping 400 euros. I insist, DO NOT BE FOOLED, DO NOT BUY LUBA!!!

Date of experience: October 03, 2024

I ordered replacement blades on 762023 they have not arrived I have informed customer service of the problem I have spoken with a FedEx representative they know that they havent been delivered and your people have been wasting time

Date of experience: September 21, 2024

My mower is currently taking care of about 8000 square meters. Its does great every time. This mower actually saved me about a thousand dollars and now I dont even go outside to cut grass

Date of experience: September 06, 2024

Quick support response

Date of experience: September 09, 2024

LUBA 5000 itself works great. Antenna range is excellent to cover 2 acres. The user interface is not that intuitive and too small on a smartphone. The app is not supported on laptop or Chromebook, so you cant use it on a larger screen. Trying to navigate it on a smartphone is difficult for a large and complicated area. I wish this can be done using a regular game joystick. It supports multiple separate areas, but only one path between them which causes the grass to be worn on that path because it has to go back and forth many times to recharge. It needs to allow for wider and random path to avoid this. It quits suddenly when location signal is lost rather than attempting to reverse whatever it was doing for a short distance to get the signal back. It needs an option to resume when manually stopped say, it started raining and sent home to recharge. Otherwise it has to mow the whole area again which could be 2 acres and that can take multiple days to finish.

Date of experience: September 23, 2024

Perfectly cut lawn. The app needs a bit of study and after the first mapping I look at how the mower worked to understand better the way it operates. Based on observation I did the mapping again to avoid unnecessary small area turn and turn. Tall trees are indeed an issue Luba does not work below them. Overall I am very satisfied with the result the time I save mowing and the quality of the cut.

Date of experience: September 17, 2024

I bought my Luba 1000 in July and it has worked flawlessly since then. I read many stories of woe, but, touch wood, none of them have happened to me.My recent interaction with Mammotion was a feature request to be able to activatedeactivate schedules. I received a very speedy reply saying it was a good idea and the development teams were looking to implement it soon. It came out in the next monthly update.

Date of experience: September 22, 2024

The mower seems to not keep the original outline of my house. It has been hung up on my border time and time again. I have also found it sitting dead about 8ft in front of the charger as well. I wish you could start where it left off, but several times I have had to start over from the beginning.

Date of experience: September 11, 2024

The Mower It is outstanding on inclines. There is only one small area of an incline it can not cut and that because theres a dip, which causes the mower to bottom out.Im having an issue with it leaving several blades of cross uncut along its cutting path. Im not sure if it is a design flaw or one of the blades is already dull. But Ive had that problem out of the box. This occurs even after cutting the yard in both directions. This unacceptable for a mower especially for 2,000.One thing that was not fully explained prior to purchase was how much open sky you need for the mower to be fully functional. I have two large trees in my yard and every time the mower goes under them, it loses reception. So, my yard that should take 5 hours to do two passes, takes over 18 hours. Im currently waiting for bar to mount it on my house. The good thing about it being electric is, its so quiet, I can let it run at night.The Software It was relatively easy to create the boundary and the no go areas. I did have to play around with how close I could drive the mower to objects when creating the boundary. So, I had to delete and reset the boundary a few times. There are several preset settings for the type of mowing you want. From single pass to double pass to the level of precision of the cut. I would like the mower to connect to the phone via WiFi instead of Bluetooth. Customer Service Currently the only way to communicate with the company is through email, which is very frustrating. When I first ordered the mower, it was sent back after reaching my state. When I emailed them, I received a reply several days later with a link to the order that was sent back. Then I received a separate email that an order had been shipped to me but did not specify what the order was or give me any tracking info. To their credit, it was shipped priority.I ordered the bar to mount on my house over a month ago and I have not received any info on when it should arrive. Overall, Id give the mower and company 2.5 stars and I cant recommend it until the issue with not cutting some of the grass is resolved.

Date of experience: September 13, 2024

My request was responded to in less than a day, my issue was solved the next day. I could not be more convinced about Mammitions support! Extremely satisfied!

Date of experience: September 21, 2024

While I had it working for the 22 days of ownership. The mower stopped charging I have sent countless emails all they keep asking for are more pictures and log feedback reports of all the emails I have sent them 20 plus photos and videos of the problem also sent them 4 log feedbacks as per their request. How many emails and logs do you need to fix the problem so in my opinion customer support is non existent that is there down fall

Date of experience: September 18, 2024