Seascanner

4.7
4.7 from 417 Reviews and Ratings
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Average Rating

4.7

/
5

417 Reviews

5 Star
86%
4 Star
6%
3 Star
3%
2 Star
1%
1 Star
4%

Filtered Reviews

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Review Time

Highly Professional

Highly Professional, helpfull. Shannon went out of her way to help me with arranging changes to my hotel and special assistance. Should be more companies like this.

5
Date of experience: Nov 15, 2024
2nd time booking with SeaScanner.

2nd time booking with SeaScanner.Really easy process to book especially when able to link to our MSC voyager account which then adds the loyalty discount automatically.Thanks SeaScanner!

5
Date of experience: Nov 06, 2024
Carol
Answering queries and booking

Very speedy response to my query with an excellent solution! Easy from start to end of booking ! Thank you and highly recommend

5
Date of experience: Nov 19, 2024
Seamless booking

Seamless booking. Easy to use website and best price found. Tickets arrived promptly two weeks before departure, as promised.

5
Date of experience: Nov 01, 2024
Liz from Seascanner's Live Chat team

We just contacted Seascanner's Live Chat service to inquire about a future cruise. It was our first time using Seascanner to book, and we had a few questions. Liz was an outstanding agent'???she answered all our questions thoroughly and provided additional helpful information. On top of that, she was incredibly kind and patient throughout the conversation. We highly recommend her and Seascanner for their excellent service!

5
Date of experience: Nov 18, 2024
much entertainment available

First not much entertainment available and also the cabin card to open cabin is very tricky some of the staffs not very polite or helpful some just don't no about customers service, in the casino longe I don't think they should be any smoking especially some people may very bad asthma I have bad as asthma I need to cash money what do I smell smoking '??? ? not good at all, the ship is too for having no areas to smoking in but in the middle of the casino it shouldn't be, food is not so tasty it seems that is ones set of people they are catered for onlyone sets people this ship is very multicultural from my eyes I can see others, too long to walk to our cabin not good communicating people or gustes

2
Date of experience: Nov 10, 2024
Angelina was so professional and kind

Angelina was so professional and kind .she resolved our situation

5
Date of experience: Nov 18, 2024
Lee Dolman
Best price available

Very easy to book and best price on the cruise we wanted. Immediately received an email with booking reference and logged straight on to MSC website

5
Date of experience: Oct 30, 2024
Paul Wiseman
Thank you to Joanne who spent a lot of

Thank you to Joanne who spent a lot of effort helping us to upgrade our cabin after inadvertently booking an unsuitable one. She went above and beyond.

5
Date of experience: Oct 28, 2024
sharon travis
Excellent

Great value , ease of use ..I requested the wrong dining time for our family of seven at evening meals .Sent a "enquiry" to seascanner and in less than an hour , Erin at seascanner had sorted everything ...brilliant service ....

5
Date of experience: Oct 23, 2024

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