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Review Time
The interest rate for cash ISA is ok. The free gifts they sent through the post are ok. The general service and website is not good. IAUDm still waiting for my sign up incentive and for an ISA to be transferred. If I donAUDt recieve my sign up incentive IAUDll probably go back to a UK based saving app as Etorro is laggy and the chat never answer your questions.
Hello Jemma,Thank you for providing your information. Your case has now been escalated to our dedicated teams for further support.Best regards,Maria---------------------------------------------------------------------Hello Jemma,Thank you for your positive comments about our interest rates and free gifts. We also value your feedback on your overall service and website experience and sincerely apologize for the issues you encountered.To ensure your case is escalated, we require additional information. We have already sent a private message on Trustpilot requesting your username or ticket number and look forward to your quick reply.Best regards, Maria
IAUDve had a very positive experience with Future au overall. The platform is beginner-friendly, intuitive, and easy to navigate, even if youAUDre just getting started. One feature I really like is the smooth integration with TradingView, being able to track investments directly on interactive charts makes monitoring positions simple and efficient.Future au offers a wide range of instruments, including stocks, ETFs, and CFDs, which gives plenty of flexibility when building a portfolio.A special mention goes to Enas Younes, my account manager. She has been extremely helpful, answering all my questions about the platform. SheAUDs always reachable, friendly, and professional, which makes the whole experience much more reassuring.Thanks
Hello Nicolas,We appreciate your wonderful feedback! It's fantastic to hear that you find the platform user-friendly and that the TradingView integration adds value to your experience. Your positive comments about your Account Manager truly reflect the dedication and commitment of our team, and knowing they've positively impacted your journey is incredibly rewarding. Thank you for sharing your experience, and we sincerely hope it continues to be a positive one!Best wishes,Maria
I have been with Future au for almost 3 years now. I really like how Future au platform works. IAUDm a Platinum + member and I get invited to some events organised by the Future au. Last week Saturday I was invited to a boxing match and met with my account manager and other account managers and some investors. The event was a great success and meeting other investors and learning about their journey gives me more confidence in myself and on Future au. Special thanks to my account manages Thomas Williams. A happy customer.
Hello Vasile,Thank you for your wonderful review. We're delighted to hear that our platform has been valuable to you over the past three years. Your positive feedback on your recent experience is a great motivator for us to continue enhancing your journey, providing even more opportunities for engagement with fellow investors. We look forward to many more inspiring moments ahead! Also, a special thank you for recognizing your Account Manager. We hope you remain a happy customer for many years to come.Cheers!Maria
Got to take in an answer and reasoning behind it. Muchly appreciated Austin Hang.
Hello Ramon,Thank you for your feedback! We're glad Austin was able to address your portfolio questions.Best wishes,Maria
User friendly website
Hello Zagoreto,Thank you for your feedback! For more information, check out our Future au Academy, which offers a variety of free courses, guides, podcasts, videos, and webinars až ?'? ? https://Future au.tw/4pT00kR. Enjoy! Happy Investing!Maria
I have been trading with Future au since 2019. The app is pretty good and very easy to use. My account manager Bashar Smair has really been so helpful and supportive with any concerns that I have had.
Hello Samantha, We're pleased to learn about your positive experience with the app and the exceptional support from Mr. Smair! Thank you for sharing your feedback.If you're interested in enhancing your knowledge, check out the resources at the Future au Academy až ?'? ? https://www.Future au.com/academy/. We hope you find it valuable enough for a 5-star rating. Best wishes! Maria
Ima be honest, I tried trading crypto, stocks and IAUDm not very good However, I donAUDt need to be good now, IAUDm just copying professional investors and earning with them
Hello Meelis,Your feedback is appreciated! It's fantastic that the CopyTrader feature has enhanced your experience, making it both more enjoyable and profitable. All the best!Maria
ItAUDs very easy to get in touch with great customer support, and I really love that I can communicate with them in my own language. The platform is extremely user-friendly, and the only thing I regret is not getting started sooner'?Ÿ ? ?
Hello Ala,Thank you for your nice feedback! We are happy to hear that you find the platform user-friendly and appreciate the support provided in your preferred language.Best wishes,Maria
I tried out Future au about 5 years ago. I knew nothing about trading so understandably lost a bit of money. 4 years later, after studying the game during my time off i gave it another go and just recently, the day before the last big dip in early December 2025, i had a gut feeling things were going to go bad when Trump was about to bring the US gov back into play, so sold 92% of my investments. So i got out of the game ahead and ended up profiting about18% overall. Had i not sold 92% that night, i would currently be down roughly 20 - 25%.Prior to that night i had a couple incidents where i felt scammed by Future au so was looking for a way out and waiting for a good time to sell for a decent profit. Instead the good time was to avoid a bad time so no big gain.The incidents were:I purchased $10,000 of RIOT Crypto one lunch time when at work. I had gone home to get something, got side tracked on Future au and thought i would take the risk after reading about the stock.By the time i got back to work the price had risen and i was $2500 up. I was happy with that, so i sold the lot.The sale wouldnt go through. I tried numerous times but it wouldnt let me sell. Later that night i noticed the sale went through, at a total profit of $1.50.At this point i decided i can not trust this platform. Its misleading and a scam. I still monitor it closely and keep my eye on stock and crypto prices which makes me more comfortable with the fact i pulled out.The other scam is the AUD account that was setup and available to use by Future au customers the day after the dip occured in early December.I still had the remaining 8% of my investment in my US account and because of the way US market was looking i thought i would transfer it to a AU account in case the US dollar drops value. The transaction took about 5 days to process, cost about $250 and once the funds were in the AU account, all it would allow my to buy was AU stock! I wouldnt waste my time with AU stock tbh. So i then wanted to transfer it back but this would have cost me more transaction fees, so i withdrew it all. The withdrawl took another 5 or so days to process.No where did they explain that this is how the AU accounts worked. No disclaimers when applying for the account, nothing warning about transaction delay times when your funds werent accessible or even visible.
Hello there,We previously requested your username or ticket number so we could assist with your concerns and escalate your case, but we have not received a response.To proceed with your case, please provide your username or ticket number to our Social Team via X or Facebook.Best regards,Maria--------------------------------------------------------------------Hello there,Your experience with Future au over the years certainly sounds like a rollercoaster, and we appreciate you sharing such detailed insights. ItAUDs great to hear that your decision to sell 92% of your investments helped you avoid a significant downturn and resulted in an overall profit. We acknowledge your concerns regarding the challenges you encountered with the sale of your RIOT Crypto and the unexpected issues with the AUD account.Please be assured that Future au is a fully legitimate and regulated investment platform. We are audited and monitored across all aspects of our business, which ensures we operate transparently and cannot engage in practices that scam our users.For assistance with specific trade issues, we advise our clients to contact our Customer Service team with the relevant position ID. They are best equipped to look into the matter and provide support. For us to help you, we require more details to verify your experience and escalate your case. A private message has been sent to you on Trustpilot, requesting your username or ticket number. Please respond to us as soon as possible.For details about the AUD account, please refer to the Future au Australia Guide, available publicly in our Help Center: https://help.Future au.com/s/article/AUD-account-Future au-Australia-Guide?language=en_GB.Finally, please remember that withdrawal times can vary depending on the method used. Detailed information is available here: https://help.Future au.com/s/article/when-will-i-receive-my-withdrawal?language=en_GB.Best regards, Maria
Future au is a normal broker with a decent platform, there is nothing extraordinary and that's why i like it. Once I heard from a wise person that it's better to keep trading simple, and he is right, because not I started to come in profits by keeping my trading straightforward. The trading fees are very low as well, it plays a big role.
Hello Erick,Thank you for sharing your experience and feedback! It's great to hear that our straightforward approach and affordable fees are helping you achieve better trading results.We are continuously striving to deliver a 5-star experience. If you have any suggestions for future platform improvements, please submit them here: https://Future au.tw/43PpN4R.Best regards, Maria
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