Back Market - United States
ExcellentRating 4.6
233 reviews
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Rating 4.6
233 reviews
5 months ago
Really great all around. Fast shipping, phone was exactly as described, works great.
Date of experience: October 22, 2024
5 months ago
Shipping was great and the phone is amazing. Only reason I gave it a 4 star is because the price was overpriced for an older model. I found a newer one cheaper a few days after the purchase in person at a local store. But overall they delivered on what they said they would and I love this phone. Samsung 22 ultra
Date of experience: November 05, 2024
5 months ago
My experience with Back Market has been wonderful! Ive ordered refurbished iPhones from them twice nowfirst in 2023, then again just this weekand I couldnt be happier with my purchases! The phones look practically brandnew and function beautifully. I saved a ton of money, and I salute the Back Market team for their high standards and brilliant mission!
Date of experience: October 18, 2024
5 months ago
process was easy and I got my item in a timely manner. 10 out of 10, would definitely recommend.
Date of experience: October 28, 2024
5 months ago
Backmarket is my go to store for refurbished electronics. Ive made 6 different purchases over the past couple of years. They do a great job of marketing the products they have. Excellent customer service, good quality products and reasonable prices.My most recent purchase was a series 6 apple watch. Excellent condition and works perfectly. So if you need a watch or a tablet or a phone or anything else shop Backmarket.
Date of experience: October 17, 2024
5 months ago
Overall, its been a good experience. It handles my work tasks smoothly without any performance issuesHowever, since this is a refurbished product MacBook Pro Retina 16inch 2019 Core i9 32GB SSD 1000GB , there are a few things worth notingKeyboard Issues Some keys only started functioning properly after repeated use. It seems like they were sticky or unresponsive at first.Brightness Adjustment The automatic brightness adjustment doesnt seem to work well. It doesnt transition correctly from dark to bright environments or vice versa.Cosmetic Flaws There are visible scratches and signs of wear and tear. They dont affect performance, so I can overlook them, but worth mentioning for those who care about aesthetics.few quirks and cosmetic imperfections, but delivers good performance.
Date of experience: October 18, 2024
5 months ago
Back Market has always been a great experience. We have had great service and always great products to enjoy for years to come!
Date of experience: November 01, 2024
5 months ago
Some people need the firepower of new devices, or want them in brand new condition but many more do not like me and purchasing refurbished items not only is environmentally friendly, it saves you money. This is where Ive bought most of my Apple devices, and Ive always been pleased.
Date of experience: October 21, 2024
5 months ago
Everything about the transaction was flawless and so far the machine has been also. This is my second purchase through Back Market and both have been perfect.
Date of experience: October 20, 2024
5 months ago
This is my second purchase from Black Market. My first one was 4 years ago and the IPad still works. I dont expect anything less from this one. I will definitely be a return customer.
Date of experience: October 20, 2024
6 months ago
Phone was in excellent condition, everything transferred over easily, data and service. Not as hard as I thought it would be. Very happy!
Date of experience: October 18, 2024
6 months ago
Fast shipping Great prices on great tech
Date of experience: October 10, 2024
6 months ago
The phone was as described except I didnt realize it was a Verizon phone. I have a different carrier but was able to get it to work. However, the phone was packaged well it arrived in a timely manner. I would definitely recommend Back Market. Thank you.
Date of experience: October 14, 2024
6 months ago
We have purchased several iPhones and Macbooks on Back Market over the years, and have had a great experience each time. Even when one product had an issue and had to be returned, the process was seamless and only cost a little time.
Date of experience: October 19, 2024
6 months ago
Quick delivery and product condition was as they did it would be. No complaints.
Date of experience: October 23, 2024
6 months ago
Ive bought refurbished electronics before, but this my first time buying on Back Mark. Back Markets website and app were easy to navigate. I purchased an iPhone SE 3rd Generation in good condition. The price I paid for the device was comparable to what Id pay on eBay. I received my device in two days. The device had a couple smudges on the screen, but no cracks or visible damage. The device functioned perfectly. It took no more than twenty minutes to set up my new device. I traded in my old device. The tradein process was simple and straightforward.
Date of experience: October 08, 2024
6 months ago
1. Had plenty of choice.2. Best price I could find,,,by a lot!3. Easy ordering process.4. Delivery was as described.5. Totally satisfied customer!!
Date of experience: October 14, 2024
6 months ago
The pricing was competitive. The phones arrived in excellent condition and were shipped promptly. Purchasing two units resulted in significant cost savings. My husband and granddaughter are highly satisfied with their new phones. I would gladly do business with this vendor again.
Date of experience: October 23, 2024
6 months ago
Bday gift for my daughter and the order was shipped in a timely manner with tracking. Phone is in great condition and has been working great ! Very satisfied with the purchase.
Date of experience: October 10, 2024
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