Tapjoy

3.6
3.6 from 310 Reviews and Ratings
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Average Rating

3.6

/
5

310 Reviews

5 Star
55%
4 Star
8%
3 Star
5%
2 Star
3%
1 Star
28%

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Review Time

The real deal!

They answered all the questions, work efficiently, and get stuff done in a timely manner. Very respectful to responses and also very informative about everything!!

5
Date of experience: Sep 25, 2024
Rewards seem to work the first time you

Rewards seem to work the first time you open the game but after that they stop working, messaging support is extremely tedious back and forth, saying they added the credit but didn't actually. When submitting video evidence they asked for they just closed the issue so they don't have to pay.

1
Date of experience: Sep 27, 2024
Poor quality

Tapjoy helped me get my rewards back in this instance, but they've completely ignored my problem in the past and have even tossed me back and forth between them and Everskies to just simply get the rewards I was promised, which I never got. Also, the games they offer to play for such rewards aren't even fun and are just your below average ai-generated slop that can be found at the bottom of the barrel of the Playstore. Sometimes, there are fun games offered, but it's rare that they appear or even provide good rewards for incentive.

3
Date of experience: Sep 22, 2024
very fast and simple

very fast and simple

5
Date of experience: Sep 30, 2024
Kaniel Venegas
Wonderful customer support

Wonderful customer support. I just don't like having to contact customer support everytime I complete a task to get my rewards. Other than that, thanks for the support

5
Date of experience: Oct 04, 2024
Tapjoy was very thorough in verifying

Tapjoy was very thorough in verifying everything in order to take care of my problem. They were very good and responsive to my issue.

5
Date of experience: Sep 15, 2024
Tapjoy - outstanding gems from game

I appreciate Tapjoy, there was a gems issues that was problematic for me. My game app was playing up somewhat this was annoying but after contacting Tapjoy issue was swiftly dealt with by Tapjoy. I am happy to receive the reward of 52 gems today. Thanks.

5
Date of experience: Sep 17, 2024
Super fast and clear service

Super fast and clear service! Everything was easy to follow and the result was perfect. Totally satisfied '??? full marks from me!

5
Date of experience: Sep 27, 2024
David Elliott
You gave me the credit

You gave me the credit that was required. I do have two comments First, you didn't fix the underlying problem. The connections between the two games was never fixed, so in order to continue receiving the promised credit, I have to keep contacting support.Second, the support software assumes that the customer is required to make a purchase to get credit. You ask a yes/no question, but there is a 3rd option in many cases where no purchase is required.

5
Date of experience: Oct 05, 2024
Prompt attention, easy fix, & a pleasure to work with!

Tapjoy immediately acknowledged my issue of missing rewards. They explained exactly what screenshots I needed to submit and where to find it. My issue was resolved in less than 24 hours!

5
Date of experience: Sep 15, 2024

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Business Details

  • Offerwall is an in-app rewarded marketplace connecting top advertisers with premium publishers.

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