Tapjoy

3.6
3.6 from 310 Reviews and Ratings
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Average Rating

3.6

/
5

310 Reviews

5 Star
55%
4 Star
8%
3 Star
5%
2 Star
3%
1 Star
28%

Filtered Reviews

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Review Time

I'm still missing my rewards

I'm still missing my rewards

1
Date of experience: Oct 04, 2024
Fast response

Fast response

5
Date of experience: Oct 08, 2024
Matthew Gonzalez
Tapjoy Scams and Falsely Advertises

On May 9, 2025, I completed an Offerwall task that required I sign up for any subscription plan to the Curiosity Box by Mel Science. The reward was 1641 gems in the mobile app game The Tower Idle Defense. I signed up for a subscription plan that cost around $39.90 per month, paid for the plan, and received confirmation of the subscription. However, I did not receive the reward. I have attempted to resolve the issue multiple times with Offerwall/Tapjoy, have uploaded screenshots showing the purchase and the offer details, but have only received generic non-responses back. I was misled into subscribing and making a purchase. If an app or game uses Tapjoy or their Offerwall, be careful because you could get scammed. I feel this was a scam and false advertising.

1
Date of experience: Sep 26, 2024
Very recommendable,decent rewards and

Very recommendable,decent rewards and good at handling problem.

5
Date of experience: Oct 19, 2024
Fraud and deception

Conveniently no customer service while their platform doesn't perform. Don't rely on tapjoy to provide you with anything. Fraud and deception

1
Date of experience: Oct 04, 2024
Thanks for the prompt action

Response was timely and efficient. Information needed was very well explained. Didn't have to go through to many procedures for a simple problem and I greatly appreciate that.

5
Date of experience: Oct 09, 2024
R Valenzuela
Quick Response

Quickly responded to my inquiry regarding my missing points. The agent was very helpful and was able to get my missing points rewarded in less than two days.

5
Date of experience: Oct 08, 2024
Perfect '????'????'????

Perfect '????'????'????

5
Date of experience: Sep 29, 2024
The response time was marvelous

The response time was marvelous. And my issue was resolved as soon as I sent the info you guys asked for.

5
Date of experience: Oct 10, 2024
I wrote my last review 2 months ago.

I wrote my last review 2 months ago.The rating was 1 star with great sadness that it was not possible to mark 0.I decided to give you another chance and I am very positively surprised.Your support has become really helpful now.When they are missing some photos they immediately send a sample photo which significantly shortens the waiting time and you don't have to write 10,000 applications for the same prize because you don't know what they want from youI don't know if the support has been trained more (and that's why it's better)or maybe in a few offers I've done recently I've come across very competent peopleI hope that's how your support will work (currently it's pure pleasure)

5
Date of experience: Oct 08, 2024

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Business Details

  • Offerwall is an in-app rewarded marketplace connecting top advertisers with premium publishers.

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