Review Time
Joanne at Seascanner has been wonderful! I inititally emailed on Sunday and didn't expect to hear back until Monday but she replied on Sunday. I had a lot of questions and due to Joanne's quick, efficient replies, I decided to book through Seascanner. Great to have such good, reliable customer service. I won't hesitate to recommend Seascanner to friends who may be looking for a cruise in the future.
Liz from Seascanner customer service dealt with a couple of minor issues that we had with a booking in a timely, efficient and friendly manner. We'???ve used Seascanner in the last couple of years for booking MSC cruises, as they are definitely unbeatable for pricing.
We booked our second cruise with them as the first time it was great service and great price. We decided to upgrade and dealt with Mitch, he couldn't have been more helpful. This is how customer service should be, outstanding. For price, customer service and selection they are A*. A great company to deal with.
I had a fantastic experience today ! I booked the wrong date in error for my cruise in May 2025. I quickly emailed seascanner to explain the situation . Within 24 hours I received an email from Sharon in the customer services team. She sorted it out for me , changed the date to my preferred date, didn'???t charge the '? ?25 and actually got me the cabin that I asked for . Sharon you are a massive super star . Thank you so much , I really appreciate it '???'?? ?'???'?? ?'???'?? ?
Seascanner always offers a great price and having them search multiple offers takes the stress out of the whole booking experience. If I find a good deal, I always check direct with the cruise line, but seascanner are tough to beat. Their customer service is always efficient and friendly. I have used them twice now and will continue to do so. '????
We have booked with Seascanner previously and two further bookings arranged through them, we have always found them to have great prices and customer service.We changed both date and ship with one of our cruises and the request was handled very efficiently by Erin, this also involved changing a second booking for my sister in law.
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