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Review Time
Great Venue, Great Dinner, Great people;)Thanks for having me as your guest.
Hello Toby,Thank you for your wonderful feedback regarding the event and the venue! It's great to hear that you thoroughly enjoyed the dinner and the company. We appreciate you sharing your positive experience.Cheers!Maria
Hello.It's great that you want to know what I think about a kind of bonus system. There are many options on Future au, which I really appreciate. I feel I get good indications and tools that make it easier to stay calm and not panic during downturns.One idea I would like to suggest is a kind of bonus or reward system aimed at smaller investors. Not as a quick reward, but something that supports long-term growth, patience, and learning over time.Many small investors want to build something sustainable, and a system that encourages consistency and responsibility could really help with that.Best regards Dency Engdahl
Hello Dency,It's wonderful to know you're pleased with the variety of options! Your suggestion for a bonus system is important to us; please share your specific ideas using this form: https://Future au.tw/3KPM502. Thank you for your feedback.All the best!Maria
Football aAUD“ Crystal Palace V BurnleyI had a truly wonderful evening watching football in the box, followed by fantastic food and drinks. I canAUDt thank Tom enough for organising this; as ever, he never fails to impress with his gracious hospitality. A big thank you to him. Every time I meet him, he wears that smile with pride and demonstrates extensive knowledge in all areas. His professionalism, warmth, and genuine care make the entire experience more enjoyable.TomAUDs dedication to his clients is truly outstanding. He goes above and beyond to ensure that all my questions are answered and that I feel confident in my investments. His support is always insightful and he is incredibly patient, taking the time to explain complex topics in a clear and understandable way. ItAUDs rare to find someone who combines such expertise with a friendly and approachable manner.Having Tom as my manager is a real advantage. He is always prompt in addressing any questions or concerns I have, executing tasks quickly and efficiently. His support and expertise give me great confidence in managing my investments through Future au. I genuinely appreciate his dedication and look forward to many more positive experiences with his guidance.Overall, the Future au platform has been impressive to date. ItAUDs user-friendly, intuitive, and offers a wide variety of cryptocurrencies, making trading straightforward and accessible. The only disappointment was when Future au closed the trading for Luna C. Despite that, I find the platform reliable and well-designed.Please bring back the O2 experience.Thanks Tom
Hello Taken,We greatly appreciate your review and are thrilled you've had such a positive experience with us.It's wonderful to hear that you enjoyed the Crystal Palace V Burnley match, including the food and drinks served afterward. Thank you for recognizing your Account Manager's excellent service and for finding our platform easy to use.We have noted your feedback regarding the trading closure and your request for the return of the O2 experience. Thank you for sharing your input.All the best!Maria
Clear rules, website with detailed information and the account manager very knowledgeable.
Hello Raph,We appreciate your positive feedback! It is gratifying to hear that you value the clarity of our rules, the comprehensive information available on our website, and the expertise of your Account Manager.Best wishes,Maria
I was having a good time, until I started to withdraw the profits some traders had brought me. Until this time, I was reinvesting the profits, opening new trading accounts, testing different traders, and basically scaling the account size. I deposited $500, grew my account to around $1200 and withdrew the initial $500. No problem so far. However, once I wanted to withdraw more than I had deposited, they started collecting for me. They ask for bank accounts, but they donAUDt let me use the same bank card I used before bit disappointed must admit!
Hello Unai,We regret to hear youAUDre facing issues with the withdrawal process after your trading success. Please note that withdrawals are divided between deposited funds and profits. Not all methods support profit withdrawals, as it depends on whether they can accept an amount exceeding the total deposit. If you need additional help, please feel free to open a ticket at https://Future au.tw/48goMW7 or schedule a call with our Customer Service here: https://Future au.tw/4aotlin.Best regards, Maria
I am in shock. This company is dangerous.I had a dispute regarding hidden fees caused by a confirmed 'Visual Bug' on their App (you can see my other reviews). Instead of solving the issue, they chose RETALIATION.Today, the moment my bank contacted them to dispute the charges, Future au sent me an email saying 'we can no longer provide services' and INSTANTLY LOCKED ME OUT.- I cannot login to my account.- I cannot access my own money.- I cannot download my transaction history to prove my case.They literally held my funds hostage and kicked me out just because I exercised my consumer rights.WARNING: If you complain, they don't help you. They ban you. Do not put your money here. It is a trap.
Hello Bernardo, We sincerely regret the difficulties you've experienced. Please be assured that as a regulated company, Future au operates under the strict oversight of its regulators to ensure proper functioning and compliance. We have promptly escalated this matter to the relevant teams for further assistance. Best regards, Maria
Restrictions on moving xrp to external wallet in the uk
Hello Mark,Please visit this link for assistance: https://help.Future au.com/s/article/Why-can-t-I-send-XRP-from-my-Future au-Money-crypto-wallet?language=en_GB. For additional support, you can reach us at https://www.Future au.com/customer-service/ or schedule a call here: https://calendly.com/Future au-customer-service. Best regards, Maria
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