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I entered a sell of NZDJPY at 22:09 PM at a price of 92.081, then Future au automatically closed it at 22:30 PM at 92.638 price when clearly, it has not reached that price on the chart. It is way too far.
Hello Ronald, Thank you for providing the additional information. Your case has been forwarded to our relevant teams for review.Best regards,Maria------------------------------------------------------------------Hello Ronald, We appreciate you sharing the details regarding the price closure of your trade. To enable our Customer Service team to look into this, we require further information to escalate your case. We have contacted you on Trustpilot to request your username or ticket number and look forward to your prompt response. Best regards, Maria
