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I have attempted to make a few transactions from my Future au money account to my other account which is also in my name a few weeks ago. Payments were automatically declined. Then I received emails from them asking me to schedule a phone appointment which I did. I had to cancel all of my meetings to make myself available. I never received a call, instead I received an email saying that apparently I wasn't available and needed to schedule another slot which I did. This has occurred a few times. I have emailed them each time stating that I was available and was awaiting their call to confirm the details but they have never called me. Yet they're saying that I apparently missed the call. I have never received any missed calls or voicemails. I have never in my life experienced such slow and irresponsible service. Now my money is stuck on Future au and I can't withdraw it to either of my accounts. Support is refusing to speed up the process or provide me with a proper answer.My account is verified under the following e mail address - kph1951@hotmail Com
Hello Mr. Harris,Thank you for bringing the significant obstacles you encountered with your transaction and customer service to our attention. We sincerely apologize for the inconvenience this has caused.Your feedback is important, and we have escalated this internally to address the concerns you've raised. We appreciate your patience and understanding as we work through this process.Best regards,Maria
Future au is a company that I am truly delighted with. As a 6-figure investor it is very reassuring to spend time with a company that breathes confidence, knowledge and competence. All the more so in that over the past couple of years I have understood that they do care and they do take a genuine interest in their clients. My experience with the ever-responsive and super-intelligent Sarah Glanville has been nothing but positive. Keep it up.
Hello Simon,It's wonderful to learn about your successful journey and the assurance you find using our platform. We're especially pleased to know that Sarah has positively influenced your experience. Your satisfaction and trust are essential to us, and we appreciate your insights as a successful investor. Thank you for choosing us for your financial growth.Happy Investing!Maria
Future au is a scam!!!!!! You put in your banks fedwire number to get your money comes up as not working. Complete scam do not invest through Future au.I've reached out to Future au multiple times u will not release my funds n keep saying it's on my end. Literally went to the bank they put their fed wire number in n guess what u won't release it. Get the run around n u still won't give me my money I am looking into filling a complaint with the FCC n better business bureau. YlYou can't send me a check but u sure can send a 1099
Hello Chad,Your case has been escalated to our dedicated teams for further support. Thank you for providing the necessary information.Best regards,Maria--------------------------------------------------------------------Hello Chad,Thank you for reaching out and sharing your concerns regarding the bank transfer process. Ensuring seamless and reliable transactions is a priority for us.Please be assured that Future au is a fully regulated and legitimate investment platform, and we are committed to addressing your concerns. To escalate your case, we require more details. We have reached out to you on Trustpilot requesting your username or ticket number and would appreciate your prompt reply.Best regards, Maria
Great event, I was pleased to have a chance to meet Future au employees and userw. The only problem was that only 1 ticket per user was available (last years it was 1+1).
Been on the platform since 2017 and grown the portfolio over time with great thanks to their copy trade function.Get invited to various events such as the Man U game on the weekend and feel valued as a customer. Harry Blagden is a great asset to their business. From check in calls, to dealing with queries and spending time getting to know you outside of working hours. Great platform and team all round '?Ÿ‘
Hello Jake,We are delighted to learn about your positive journey with us since 2017. It's wonderful that the CopyTrader feature has helped grow your portfolio, and we certainly hope this growth continues in the future.Your attendance at our events truly reflects the personalized experience we aim to deliver, and we are very pleased that you feel valued as a customer. We also appreciate you acknowledging the support and commitment of your Account Manager, Harry. Thank you for sharing your positive experience with the Future au platform and the team!All the best!Maria
IAUDve been with Future au for eight years and their offerings have consistently improved each year. Sarah Glanville, my account manager, has been incredibly helpful for many years and always responds promptly to my enquiries.
Hello Alok, Thank you for your loyalty over the past eight years and for your kind remarks. We're delighted to hear that your experience has advanced and that you find Ms. Glanville's swift support valuable. We appreciate your feedback and look forward to continuing to support you on your investment journey!All the best!Maria
The app is easy to use and very intuitive and it offers a good range of products
Great team and excellent customer support/service. I particularly enjoy Future au events!
Valentina is my account manager and has been an absolute pleasure in handling all my queries with Future au. Valentina always goes above and beyond in informing of new offerings, products and check in calls. Particularly the experiences have been outstanding in visiting Premier League football clubs to watch games. I truly feel its a tailored approach and nothing but fantastic things to say. Great service.
Hello Jam, We greatly appreciate your feedback regarding the exceptional support you've received from your Account Manager, Valentina. It's wonderful to hear that her tailored approach and the unique, memorable experiences provided have been outstanding. Delivering this level of personalized service and engagement is exactly what we strive for with our valued clientele, and we are eager to continue serving you. Best wishes, Maria
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