Review Time
We were due to go on a cruise, but due to illness we unable to travel on the date we had booked. We contacted Seascanners and asked if we could reschedule our cruise for a later date,we spoke to LIZ at Scanners and she was very understanding and helpful,and after a few emails had it completely re-booked, superb service thanks again Liz for all your hard work.
I had the pleasure of being connected to Liz from the Customer Support Team. I must applaud her for her superb customer service skills. She was extremely helpful and a pleasure to talk to this morning. I had so many questions and she happily provided me with all the information I needed and more, nothing was too much for her. I'm even more excited than before knowing everything is in place for a fabulous Cruise experience. Thank you Liz
I am thrilled to share my heartfelt appreciation for Angelina, who provided outstanding support throughout my cruise booking journey. From the moment I reached out with initial inquiries, Angelina demonstrated exceptional professionalism, patience, and expertise. She addressed every question I had with clarity, ensuring I felt informed and confident in my decisions.What truly stood out was her dedication to personalised service. Angelina guided me step-by-step through the entire process, offering thoughtful recommendations tailored to my preferences and budget. Her responsiveness was remarkable via email, she always prioritised my needs promptly, turning what could have been a complex task into a seamless, stress-free experience.Angelina'???s warm demeanour and genuine enthusiasm made interactions with her a pleasure. She went above and beyond to resolve minor uncertainties, double-check details, and even shared helpful tips to enhance my upcoming trip. It'???s rare to encounter such a committed professional who combines efficiency with kindness.Thanks to Angelina, I'???m not only excited about my cruise but also deeply impressed by Seascanner'???s commitment to customer care. She is an invaluable asset to your team, and I will wholeheartedly recommend your services to others, largely because of her exceptional support.Please extend my sincere gratitude to Angelina'???her efforts have made all the difference!
Liz at the seascanner support team was so helpful, nothing was too much effort and it felt as though she genuinely wanted to help and give us the best deal possible. 10/10 customer service, would definitely use seascanner again if all the agents are as helpful as Liz!
Claim your business profile now and gain access to all features and respond to customer reviews.
