furniturevillage.co.uk

4.8
4.8 from 415 Reviews and Ratings
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Average Rating

4.8

/
5

415 Reviews

5 Star
91%
4 Star
5%
3 Star
1%
2 Star
1%
1 Star
3%

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Review Time

Do not buy a Jules velvet sofa

I bought a Jules 3 seater settee in green velvet 1 year ago. The seat cushion has sagged to my shape and although there is nothing structurally wrong with the technician who came to look at it has told me the foam used is soft and it will get worse. Furniture Village have refused to do anything and I was not informed it would lose shape. Do not buy this sofa

2
Date of experience: Oct 02, 2024
Excellent service and quality product

Excellent service and quality product

5
Date of experience: Oct 05, 2024
Great service by Liam

Great service by Liam, got what I needed. Straight forward sale. Thank you!

5
Date of experience: Oct 13, 2024
Professional Delivery Service

We had a great team to deliver our son's bed today. Carlton and Headley were so professional, arriving right on time and handling everything with care. They carefully unpacked the bed and set it up exactly how we wanted, ensuring that everything was perfect before they left.

5
Date of experience: Oct 03, 2024
Ben and Shak were very helpful and.

Ben and Shak were very helpful and showed us how to operate the bed properly. Thank you for all your help!

5
Date of experience: Oct 05, 2024
Table and chairs set up

Table and chairs set up, no complaints on 'what we are allowed to do and not do' all boxing packed up and removed. Good communication by the company on the lead up. Delighted.

5
Date of experience: Sep 29, 2024
Paul Christian
Sean was amazing

Sean was amazing. He helped us navigate through the various choices of bed mattresses, ottoman style and textures of fabrics even headboard. He ensured it was tailor made for me and my husband'???s individual needs. We highly recommend Sean '???

5
Date of experience: Sep 27, 2024
Great service

Harry and Andras were brilliant, really friendly, helpful and professional. They made sure I was happy with everything, and left it all clean and tidy. Very happy with the service!

5
Date of experience: Sep 28, 2024
Excellent service, Value for money.

Our dining set arrived earlier than estimated and looks so beautiful. The delivery and assembly was prompt and seamless. Kevin and Wayne were very professional, efficient and genuinely pleasant. It was an excellent service overall.

5
Date of experience: Sep 22, 2024
Friendly and professional!

All aspects of our purchase were done in a friendly, professional and exemplary manner from our sales chap to phone enquiries and to Matt and Shaun who couldn't have been more helpful and cheerful. We are so pleased with our sofa. The whole process couldn't have been any better. Well done!!!

5
Date of experience: Sep 17, 2024

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