furniturevillage.co.uk

4.8
4.8 from 415 Reviews and Ratings
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Average Rating

4.8

/
5

415 Reviews

5 Star
91%
4 Star
5%
3 Star
1%
2 Star
1%
1 Star
3%

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Review Time

Smooth delivery of coffee table

Lewis and Chris were nice..It was great that the box and cardboards were removed and taken away saving me with problem of disposing it.

4
Date of experience: Dec 26, 2024
Jane Keyse
Karen was warm

Karen was warm, helpful and very pleasant. She went to great lengths to make sure we were happy and helped us make a great choice. Lovely coffee and toilets made it a pleasant experience. We had returned a second time and she remembered everything we had previously discussed.

5
Date of experience: Dec 24, 2024
Elaine
Very helpful made me aware of other.

Very helpful made me aware of other offers.

5
Date of experience: Dec 15, 2024
Extremely happy with choosing Furniture Village!

After my previous great experience in purchasing my spare bed via Justyna at the Cheltenham store, I was keen to return to view their bedroom furniture. Found a brilliant collection of items in the same range to kit out my spare room, guided again by the excellent Justyna!

5
Date of experience: Dec 31, 2024
MattB
Steve and Matthew from Store 2 Door.

Steve and Matthew from Store 2 Door were amazing! Super friendly and set the sofa up really quickly. Would definitely recommend.

5
Date of experience: Dec 11, 2024
Paul was excellent

Paul was excellent

5
Date of experience: Dec 25, 2024
Harold Ofori has been really helpful.

Harold Ofori has been really helpful and nice to my family when we bought dining chairs and he gave me and my sisters cookies and hot chocolate which we really appreciated.

5
Date of experience: Dec 25, 2024
Very fast polite helpfull and did a.

Very fast polite helpfull and did a lovely job building my new settee and setting it up , explained all the instructions clearing , very happy thank you Mark and chris

5
Date of experience: Dec 10, 2024
Excellent service

Excellent service, good communication, keeping me posted about delivery times. Very careful and courteous with delivery of item.

5
Date of experience: Dec 21, 2024
Kami is the man to see

Kami the man that helped us was exceptional , friendly helpful and knowledgeable about the product wouldn'???t hesitate to go back to the physical store to see him in the future, I cannot say the same about the Online team who do not give the same level of service at all I found them to have attitude be unsympathetic and extremely unhelpful. I will never buy anything for a furniture village Online again as a result I will go back to see Cami in the Gillingham store.

5
Date of experience: Dec 12, 2024

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