furniturevillage.co.uk

4.8
4.8 from 415 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.8

/
5

415 Reviews

5 Star
91%
4 Star
5%
3 Star
1%
2 Star
1%
1 Star
3%

Filtered Reviews

Filter Reviews

Review Time

A2zee delivered the Moon table

A2zee delivered the Moon table, chairs and bench. Service was very good we as client all was satisfied

5
Date of experience: Dec 24, 2024
AnonOne
*AVOID*AVOID*AVOID!!!

*AVOID*AVOID*AVOID!!!Worst company that I have ever dealt with - go elsewhere - anywhere else!Sales experience was good - with nice people - but i bought out of a sale window so the price halved a couple of weeks later during the Easter sale - key lesson to learn - Never go here when there isn't a sale on - simple as that.The issues started after that. My sofa delivery is now currently a month a late - during which time I have called the distribution center on multiple occasions and been promised calls back and escalations - yet nothing happens and when I call back again a couple of days later - it always starts afresh - usual response 'We are trying to locate it", "Its in our national distribution centre, and we are trying to get it to us here", "Our manager has emailed their manager"... My advice for anyone - NEVER USE THIS COMPANY!

1
Date of experience: Jan 09, 2025
Shak & Ben did a good job

Shak & Ben did a good job

5
Date of experience: Dec 31, 2024
Big thank you to Keith Shepeard who.

Big thank you to Keith Shepeard who assisted us with several purchases for our new home. Very warm and welcoming as we entered the door. Has been great at answering our questions. Cant recommend enough

5
Date of experience: Dec 19, 2024
George
Got a great sofa it was perfect for sitting on

Got a great sofa it was perfect for what we was looking for. Joel was very helpful and showed us around based on what we were looking for and we found the perfect sofa. Thanks for your help Joe!

5
Date of experience: Dec 28, 2024
Issue with the Quality of goods

Issue with the Quality of goods: The Sideboard has an area on the edge of the door where the stain has come off. The delivery Man was very open and explained that when the products are stained, they are packaged up too early and therefore the stain pulls off when the packaging is removed.He took photos and said someone would be in touch to arrange a time for this to be rectified. Either by a touch up or a replacementSalesman in store - GreatDelivery - Great, the three men worked quickly and professionally to safely deliver my furniture. Cannot fault them

4
Date of experience: Dec 31, 2024
mr lowis was very good very polite very.

mr lowis was very good very polite very penchant very good explanation good management.

5
Date of experience: Dec 25, 2024
Steve & Matthew were amazing

Steve & Matthew delivered by store 2 door through furniture village. They were so polite and helpful throughout, highly recommend them. Brilliant service, smooth and easy delivery!

5
Date of experience: Dec 24, 2024
Kyle and Sean were amazing

Kyle and Sean were amazing, so helpful and lovely. Furniture village at lucky to have you

5
Date of experience: Dec 25, 2024
Scott-B / Paul-C

Scott-BPaul-CEfficient, friendly and polite.Great service.

5
Date of experience: Dec 28, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More