Review Time
Came in today and was given a very warm greeting by every member of staff felt like our own personal shop we where then shown around by James head who is an amazing staff member and made sure everything my mum and myself asked for was met would definitely return if not for the great tea and biscuits and lovely products for the quality staff this store has to offer.
Well done Christian and Chris, very respectful of my property and real gentleman that took great care and attention to delivery of my new sofa. Really nice blokes, put it together in no time without fuss and happy to position the sofa at my request. Good job guys
Be wary of online orders and returns:Hugely disappointed with a TV stand I ordered. When it was delivered, the shelves looked nothing like the online pictures and look cheap/painted. Stores didn't have the stand in stock to view, so I relied on the online images - which are completely inaccurate and misleading. To return an item, you have to pay 25% of the original purchase price for them to collect it or get it to a Furniture Village warehouse yourself (not your local shop) - mine is over a 40 min drive away. If you opt to chose another item, they still charge you 10% reselection fee.
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