Bonline

4.6
4.6 from 809 Reviews and Ratings
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Average Rating

4.6

/
5

809 Reviews

5 Star
87%
4 Star
3%
3 Star
0%
2 Star
1%
1 Star
8%

Filtered Reviews

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Review Time

Today

Today, Melita provided exceptional service, going above and beyond to ensure a wonderful experience. I am so grateful for her dedication and care!"

5
Date of experience: Sep 03, 2024
Celest Hendricks was very helpful and

Celest Hendricks was very helpful and professional. Much appreciated and highly recommended.

5
Date of experience: Aug 30, 2024
This company is the worst company in

This company is the worst company in the world. They promised me my landline for my new business will be working on 1st May, then 7th May, then 12th May and then 19th May. Every single day when that date ofcourse they come out with randomNonsense of why this has not been done! Cost me thousands of pounds with no phone line in my new business. Their customer service team is shocking. I call them 5 times a day and still they can'???t solve this problem. A scam company and I definetly do not reccomend. I own a pharmacy and they have destroyed the reputation of my new business with their lies. No businesses should come to these. Stick to BT or the main phone lines even if you have to pay double or triple the price because these guys will cost you thousands of pounds by making you have no phones for weeks. Shocking that this company still exists. Needs to close down asap. Horrendous experience

1
Date of experience: Sep 09, 2024
Would give them 0 if I could

Would give them 0 if I could. Absolutely rubbish customer services, I have waited out the years contract and am still having difficulty closing the account.

1
Date of experience: Sep 03, 2024
Efficient and Professional!

Meagan, our onboarding specialist at BOnline, assisted with getting our internet set up, and provided clear and concise information during the quote process, and the onboarding was exceptionally smooth. Meagan's efficiency and professionalism made this a very positive experience. Thank you, Meagan!

5
Date of experience: Sep 13, 2024
Great service from BOnline and from the

Great service from BOnline and from the gentleman Abdullah who helped me. The new version looks and feels good. Easy to use as well.Well done.

5
Date of experience: Sep 07, 2024
steven metcalfe
Fantastic service from Odie from start

Fantastic service from Odie from start to finish. Daily updates and great communications. Thanks again

5
Date of experience: Aug 25, 2024
Latoya provided me with a brilliant

Latoya provided me with a brilliant service, she was quick and efficient. Really pleased with the service and product she given me.

5
Date of experience: Aug 24, 2024
Great service,friendly and impartial

Great service,friendly and impartial Kaylie Van Bueren ,really appreciated and recommended

5
Date of experience: Aug 24, 2024
Excellent day-to-day service and support

Excellent day-to-day service and support

5
Date of experience: Sep 14, 2024

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Business Details

  • Switch to bOnline – the UK's go-to VoIP & Broadband service for small businesses. Smart, simple, affordable, with instant setup and award-winning customer care.

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