Bonline

4.6
4.6 from 809 Reviews and Ratings
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Average Rating

4.6

/
5

809 Reviews

5 Star
87%
4 Star
3%
3 Star
0%
2 Star
1%
1 Star
8%

Filtered Reviews

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Review Time

Ghaironesa Daniels was so kind

Ghaironesa Daniels was so kind, patient and helpful. She assisted me with all my questions and I am very happy with her service. Thank you

5
Date of experience: Sep 05, 2024
Had a lovely chat with Leigh Walker

Had a lovely chat with Leigh Walker she was very helpful and quite knowleadgeable in understanding the needs of my business. Offered great assistance too in other matters that were related to the service offering

5
Date of experience: Sep 04, 2024
Excellence service would highly

Excellence service would highly recommend.

5
Date of experience: Sep 10, 2024
Poor service

Poor service, calls keep dropping, app keeps crashing, poor sound quality. Despite all this they will add adhoc charges. I paid them 12 months in advance but they are now charging me '? ?5 per month for not paying by Direct Debit for the period I have already them. This was never disclosed to me when signing up. I will be raising a complaint with Telecommunication Ombudsman as such unethical practices need to stop.

1
Date of experience: Sep 05, 2024
OSA OJO
We had an exceptional experience with

We had an exceptional experience with the agent who handled our repair issue. Their prompt and efficient service had us back online in less than 30 minutes.

5
Date of experience: Sep 09, 2024
Great customer service from Moe

Moe was great help in helping troubshoot issues and explained the instructions very well and explained it in detail without any issues. He also had solutions for any issue I had. Overall great customer service

5
Date of experience: Sep 12, 2024
Were very quick to resolve my issues

Were very quick to resolve my issues , thanks to ayanda

5
Date of experience: Sep 07, 2024
great support

Ruqayyah was very helpful and dealt with my query promptly and effiently.

5
Date of experience: Sep 12, 2024
good experience

good experience

5
Date of experience: Sep 08, 2024
I was in contact with Leigh Walker

I was in contact with Leigh Walker, she was very helpful!

5
Date of experience: Sep 13, 2024

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Business Details

  • Switch to bOnline – the UK's go-to VoIP & Broadband service for small businesses. Smart, simple, affordable, with instant setup and award-winning customer care.

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