Review of Katapult
I attempted to purchase an item, but the transaction did not go through, yet Katapult still collected my down payment. I demanded to cancel the "lease" and request a refund because I should not have to pay for something I never received. Instead of addressing my request, I was told to "just wait." They have stopped responding to my calls and continue to bombard me with emails about upcoming payments. This situation is entirely unacceptable. If my lease is not canceled immediately and I do not receive a full refund, I will take legal action without hesitation.
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Review of Luhxe
placed an order then immediately decided to cancel it. Customer service responded and asked me if I wanted 20% off or a refund, i said refund. they never responded. We did this back and forth for 4 days. I filed a dispute through paypal and I'm hoping I get my money back. If the bag shipped and I do get it they say they accept returns but I doubt that they will and I'd have to pay shipping and restocking. total scam!
