Tapjoy

3.6
3.6 from 310 Reviews and Ratings
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Average Rating

3.6

/
5

310 Reviews

5 Star
55%
4 Star
8%
3 Star
5%
2 Star
3%
1 Star
28%

Filtered Reviews

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Review Time

Prompt responses

Prompt responses, assessments of submitted materials, and lots of clear explanations about what's necessary. Sorry I still always put the pics in the wrong order though '????

5
Date of experience: Jan 07, 2025
Won't tell me what "guideline" is keeping me from getting rewarded.

Had an offer marked as attributed and "keep playing", reached the required milestone and no rewards. Contacted tapjoy on several occasions (conversation ID 3903497, 3917267) and received a vague "guidelines not met", but when I asked for clarification on what guideline and sent further proof including my account info and the offer page showing "keep playing" my replies were deleted and the conversation locked. Emails keep returning with the same copy-paste response that I will receive a follow-up in the chat but the chat is never reopened. In previous cases where I had failed to meet a condition of an offer, the failed condition was clearly stated.In this case, after asking for clarification, no such information has been provided.

1
Date of experience: Dec 19, 2024
Amazing customer service highly

Amazing customer service highly recommend

5
Date of experience: Dec 20, 2024
Woke up rewarded

I woke up to my problem fixed and the reward on my account. Thank you

5
Date of experience: Dec 25, 2024
Great costumer service

Great costumer service, got help quickly and my issues were solved. Thank you!

5
Date of experience: Dec 21, 2024
Helpful & easy to work with.

The resolution department is both helpful & easy to work with.

5
Date of experience: Jan 04, 2025
Problem resolved

Good experience. The process is a bit complicated since you have to provide a bunch of proof but in the end, costumer support was efficient and resolved the problem quickly after getting all the elements. Reward missing was attributed.

4
Date of experience: Dec 22, 2024
Quick and Efficient

They responded back to me very quickly and handled my issue within a very short period of time. I received my missing reward points within hours of initially contacting them about the issue. Thank you!

5
Date of experience: Jan 01, 2025
I have not received rewards.

offerwall is not working.

1
Date of experience: Dec 26, 2024
Easy to use and quick response time

Easy to use and quick response time

5
Date of experience: Dec 31, 2024

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Business Details

  • Offerwall is an in-app rewarded marketplace connecting top advertisers with premium publishers.

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