Review Time
It was a very long, confusing and communication lacking process. Customer representatives didn't help at all, 100% of them responded with generic answers and links to information, but they didn't read the actual problem I had. Im thankful anyway, but it was not a pleasant process from the cutomer service point ot view. ALso the system had so many issues that made me upload documents maybe 50 to 80 times, each.
I will never ever thrust Womply. This online platform with no phone number,practically no customer service is the worst to deal with.I made a mistake when filling my application for ppp and that mistake couldn't be corrected hence I had to get a loan based on wrong information. I send them more than 10 emails,and many messages through their flawed app but all the responses was "Sorry we are not able to open your application for your security ". I don't understand why they accept an application if they're not able to open and fix the problem or reject it when if it has wrong information. My mistake was that I entered the loss of revenue from Line 28 instead of gross income from Line 7 of my schedule C. Because of this , I will never thrust any online platform that provides customer service. All they care about is how to get more customers and get more money. It's Awful.
So the first thing that was an issue is that my loan got approved and they would not state what was the issue with it being processed correctly so it appeared like I had everything in place when looking back at the application realizing that it did not actually get approved yet and that I still had stuff that I needed to do in order to make it happen. Then once I got everything fixed, my status on there changed to submitting to lender. Then showing that it was lender approved. Which meant that my money should have been on its way. Apparently they ran out of money one day before my lender approved. So I went ahead and put things in motion and paid for things that I did not have the funds for but thought I was getting the money and come to find out that they ran out of money because they were not helping those in need. My friend is a lawyer and he never even applied For it and yet he received money I just once but twice for a ridiculous amount of money and then there was other people who was using it over and over again and it didn'? ? ?t Don on them to possibly check to make sure that nobody was Playing their ass like a fiddle and getting as much money as they could. While I try and try and then suffer.
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