Halfords’ complaint handling is completely biased, dismissive, and insensitive. Instead of fairly reviewing my case, they blindly sided with the store and closed my complaint in haste, ignoring all logical points I raised. Their warranty is meaningless and feels like a marketing gimmick rather than genuine customer protection. This experience has destroyed my trust in Halfords’ products and services. Extremely poor quality, terrible after-sales support, and zero accountability. I will never buy from Halfords again and will escalate this to higher authorities.
